Employment Advisor

Trigon Recruitment Ltd; Burton upon Trent; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Company pension scheme

Annual leave & bank holidays

Wellbeing programme

Career development

Job summary

Trigon Recruitment Ltd in Burton upon Trent is seeking an Employment Advisor to support unemployed participants on the Restart Contract. This full-time, office-based role offers a salary of £27,900–£31,000 per year, with ongoing training and development opportunities.

You will manage a diverse caseload, deliver tailored advice, and build relationships with local employers to facilitate sustainable employment outcomes.

Qualifications

• Experience supporting individuals into employment, education, or training.
• Experience within employability, recruitment, welfare-to-work, customer service, or a target-driven environment.
• Excellent communication and interpersonal skills.
• The ability to build rapport with people from a wide range of backgrounds.
• Strong organisational and time management skills.
• Confidence using Microsoft Office and case management systems.
• The ability to work independently while contributing positively to a supportive team.
• A proactive and solution-focused approach.
• An understanding of the barriers faced by unemployed individuals is desirable.

Responsibilities

• Manage a caseload of participants, delivering high-quality one-to-one employment support.
• Conduct comprehensive assessments to identify employment goals, skills, and barriers.
• Develop personalised action plans to support participants into sustainable employment.
• Deliver employability coaching, including CV writing, interview preparation, job search techniques, and confidence building.
• Monitor participant progress and maintain regular contact through face-to-face, telephone, and digital appointments.
• Work towards contractual performance targets, including job outcomes and participant engagement.
• Build and maintain relationships with local employers to identify suitable vacancies and employment opportunities.
• Signpost participants to specialist support services where appropriate, including health, wellbeing, housing, and financial advice.
• Maintain accurate and compliant records using internal case management systems.
• Ensure all activity is delivered in line with contractual requirements, safeguarding policies, and data protection legislation.

Skills

Employment support

Coaching

CV writing

Interview techniques

Stakeholder management

Microsoft Office

Case management

Tools

Case management systems

Microsoft Office

Job description

Employment Advisor

Location: Burton (office-based)

Salary: £27,900 - £31,000 per annum

Hours: Full-time

About the Role:

Trigon Recruitment are looking for a passionate and motivated Employment Advisor to join a fantastic provider based in their Burton office on the Restart Contract. In this rewarding role, you will support unemployed participants to overcome barriers, build confidence, and move into sustainable employment.

Working with a diverse caseload, you will provide tailored advice, coaching, and practical support while building strong relationships with local employers and partner organisations. You will play a key role in helping individuals achieve positive outcomes through personalised action plans and ongoing guidance.

Key Responsibilities:

• Manage a caseload of participants, delivering high-quality one-to-one employment support.
• Conduct comprehensive assessments to identify employment goals, skills, and barriers.
• Develop personalised action plans to support participants into sustainable employment.
• Deliver employability coaching, including CV writing, interview preparation, job search techniques, and confidence building.
• Monitor participant progress and maintain regular contact through face-to-face, telephone, and digital appointments.
• Work towards contractual performance targets, including job outcomes and participant engagement.
• Build and maintain relationships with local employers to identify suitable vacancies and employment opportunities.
• Signpost participants to specialist support services where appropriate, including health, wellbeing, housing, and financial advice.
• Maintain accurate and compliant records using internal case management systems.
• Ensure all activity is delivered in line with contractual requirements, safeguarding policies, and data protection legislation.

About You:

We're looking for someone who is passionate about making a difference and has the ability to motivate others to achieve their goals.

You will ideally have:

• Experience supporting individuals into employment, education, or training.
• Experience within employability, recruitment, welfare-to-work, customer service, or a target-driven environment.
• Excellent communication and interpersonal skills.
• The ability to build rapport with people from a wide range of backgrounds.
• Strong organisational and time management skills.
• Confidence using Microsoft Office and case management systems.
• The ability to work independently while contributing positively to a supportive team.
• A proactive and solution-focused approach.
• An understanding of the barriers faced by unemployed individuals is desirable.

What's on Offer:

• Salary up to £31,000 per annum.
• Full-time, permanent position.
• Ongoing training and professional development.
• Supportive and collaborative working environment.
• Opportunities for career progression.
• Company pension scheme.
• Annual leave entitlement plus bank holidays.
• Employee wellbeing and assistance programmes.

Equal Opportunities

We are committed to creating an inclusive workplace where everyone is valued and respected. We welcome applications from all backgrounds and are dedicated to supporting diversity and equal opportunities throughout our recruitment process.