Head of Residential Lettings

Carter Jonas; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Head of Lettings to lead their Residential office in Mayfair. This pivotal role involves overseeing the lettings and management team, fostering community relationships, and driving new business opportunities. Join a fun and collaborative team where your contributions will have a significant impact on growth and client satisfaction. With a competitive salary and flexible benefits, this is a fantastic opportunity for someone looking to advance their career in a vibrant environment. If you have a proven track record in lettings and strong interpersonal skills, this is the role for you.

Benefits

Flexible benefits

Health cash plans

Cycle to work scheme

Additional leave options

Qualifications

• Proven track record in Residential Lettings and strong negotiation skills.
• Excellent team builder with the ability to work under pressure.

Responsibilities

• Oversee lettings and management team operations in Mayfair.
• Generate new lettings instructions and manage client database.

Skills

Residential Lettings

Negotiation Skills

Interpersonal Skills

Team Building

Customer Service

Education

Relevant Real Estate Qualification

Tools

REAPIT

Job description

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Looking to bring your lettings experience to a leadership role? We are seeking a dynamic and experienced Head of Lettings to join our established Residential office based in the heart of Mayfair. In this pivotal role, you will oversee and maintain the efficient operation of our lettings and management team. Additionally, you will drive the continued development of Carter Jonas within the community, lead the generation of new business opportunities for the office, expand our client database, and foster the growth of the lettings team in Mayfair. This is an exciting opportunity for an established senior negotiator or manager looking to take on a new challenge and advance their career.

Join our fun and dynamic team of four professionals, where you'll enjoy plenty of interaction with local agents. You'll work with private clients and large portfolios. Dive into a role that offers growth, collaboration, and the chance to make a real impact!

We offer a highly competitive salary package which includes a fantastic benefits package including a variety of flexible benefits allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans, cycle to work scheme and so on!

Main tasks:

• Take on quality property to let and provide advice to prospective landlords
• Network and establish / develop Carter Jonas presence within the community
• Generate and develop new lettings instructions, overseeing and delivering creative marketing campaigns
• Manage our database of Clients and applicants using REAPIT to ensure call dates are set and maintained and that we are in regular contact.
• Manage the team and support team members to achieve their potential & to ensure objectives are met/exceeded
• Carry out regular one-to-ones with team and appraisals
• Work closely with our London property management and renewal team and provide support where required 'Arrange inventory check ins and preparation of the properties for tenants occupation
• Oversee the presentation of our office and ensure it is maintained to a high standard by liaising with the appropriate property team within Carter Jonas.
• Oversee the seeking and vetting of prospective tenants
• Keep abreast of relevant tenancy legislation and relay to team
• Provide a high level of efficiency and customer service to all clients and tenants
• Adhere to and follow the Residential Lettings Standard Operating Procedures

What will it take to be successful?

We are seeking someone with a proven track record in Residential Lettings. You will be an excellent team builder who is skilled at maximising cross-selling opportunities. The Head of Lettings will be a strong negotiator with great interpersonal and communication skills, who has the ability to work under pressure to meet deadlines. You will be IT literate and comfortable working with databases and relevant software.