Head of Reception

JR United Kingdom; Preston; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the Kent countryside seeks a confident Head of Reception to shape first impressions through exceptional service. Key responsibilities include overseeing the reception team, ensuring effective communication, and maintaining a welcoming environment. This permanent role offers competitive annual salary and benefits, making it an excellent opportunity for dedicated professionals.

Benefits

25 days holiday + bank holidays

Annual bonus scheme

4% employer pension contribution

Private medical insurance after 1 year

Cycle to work scheme

Paid volunteering day

Your birthday off after 1 year of service

Annual staff appraisals

Qualifications

• Experience in a reception or customer service role.
• Excellent communication and interpersonal skills.
• Strong organisational abilities and attention to detail.

Responsibilities

• Overseeing the reception team to provide a professional service.
• Ensuring seamless communication across departments.
• Handling inquiries and resolving any issues quickly.

Skills

Customer service

Communication

Organisational skills

Problem-solving

Job description

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Are a confident and friendly individual with a passion for delivering exceptional customer service? We are looking for a Head of Reception to join our clients team in the beautiful Kent countryside!

Position: Head of Reception
Contract Type: Permanent
Annual Salary: £competitive + annual bonus
Working Pattern: Full Time Office Based

What You'll Do:
As the Head of Reception, you'll play a crucial role in shaping first impressions both in person and over the telephone.

Your responsibilities will include:

• Overseeing the reception team to provide a professional service
• Ensuring seamless communication across departments
• Overseeing daily operations and maintaining a welcoming environment
• Handling inquiries and resolving any issues quickly and efficiently
• Preparing meeting packs and client reports
• Implementing new processes to enhance efficiency and client satisfaction
• Ensuring all offices have sufficient stationery and supplies

What We're Looking For:

- Experience in a reception or customer service role
- Excellent communication and interpersonal skills
- Strong organisational abilities and attention to detail
- A proactive mindset and the ability to think on your feet

A driver with own vehicle is essential due to location.

Why join this company?

Not only is this business a very successful one, it is also growing in terms of client base. With this, will come exciting new developments and the opportunity to be part of a thriving team!

Benefits and perks include:
- 25 days holiday + bank holidays
- Annual bonus scheme
- 4% employer pension contribution
- Private medical insurance (after 1 year)
- Cycle to work scheme
- Paid volunteering day
- Your birthday off (after 1 year of service)
- Annual staff appraisals
This is truly a wonderful place to work - the team is warm, professional, and supportive, with a fantastic client base and a reputation for delivering excellent service. As Head of Reception, you'll be a key part of their success!

How to Apply:
This vacancy is being managed by Rhiannon Winn - Principal Consultant. Please apply online so that we can review your application. Please note that due to the location of this office it is essential that you have access to your own vehicle.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.