Head of Reception

JR United Kingdom; Bolton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the beautiful Kent countryside is seeking a Head of Reception. This permanent role involves overseeing reception operations, ensuring excellent customer service, and managing a professional team. The successful candidate will enjoy competitive salary, bonuses, and attractive benefits including 25 days of holiday, private medical insurance, and a supportive work environment.

Benefits

25 days holiday + bank holidays

Annual bonus scheme

4% employer pension contribution

Private medical insurance (after 1 year)

Cycle to work scheme

Paid volunteering day

Your birthday off (after 1 year of service)

Annual staff appraisals

Qualifications

• Experience in a reception or customer service role.
• Excellent communication and interpersonal skills.
• Strong organisational abilities and attention to detail.

Responsibilities

• Oversee the reception team to provide a professional service.
• Ensure seamless communication across departments.
• Handle inquiries and resolve issues efficiently.

Skills

Customer Service

Communication

Interpersonal Skills

Organisational Abilities

Attention to Detail

Proactive Mindset

Job description

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Head of Reception, Bolton, Greater Manchester

Location: Bolton, Greater Manchester, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Are you a confident and friendly individual with a passion for delivering exceptional customer service? We are looking for a Head of Reception to join our client's team in the beautiful Kent countryside!

Position: Head of Reception
Contract Type: Permanent
Annual Salary: £competitive + annual bonus
Working Pattern: Full Time Office Based

What You'll Do:

As the Head of Reception, you'll play a crucial role in shaping first impressions both in person and over the telephone. Your responsibilities will include:

• Overseeing the reception team to provide a professional service
• Ensuring seamless communication across departments
• Overseeing daily operations and maintaining a welcoming environment
• Handling inquiries and resolving issues efficiently
• Preparing meeting packs and client reports
• Implementing new processes to enhance efficiency and client satisfaction
• Ensuring sufficient stationery and supplies in all offices

What We're Looking For:

Experience in a reception or customer service role, excellent communication and interpersonal skills, strong organisational abilities, attention to detail, and a proactive mindset. A driver with own vehicle is essential due to location.

Why join this company?

This successful and growing business offers exciting developments and the opportunity to be part of a thriving team. Benefits include:

• 25 days holiday + bank holidays
• Annual bonus scheme
• 4% employer pension contribution
• Private medical insurance (after 1 year)
• Cycle to work scheme
• Paid volunteering day
• Your birthday off (after 1 year of service)
• Annual staff appraisals

This is a wonderful place to work with a warm, professional, and supportive team, and a reputation for delivering excellent service. As Head of Reception, you'll be a key part of their success!

How to Apply:

This vacancy is managed by Rhiannon Winn - Principal Consultant. Please apply online for review. Due to the location, access to your own vehicle is essential.

Office Angels is an equal opportunities employer committed to inclusivity and diversity. If you require reasonable adjustments, please let us know.