Head of Quality & Performance, Apprenticeships (New Function)

Versende Ltd; Slough; Hybrid; GBP 68,000 - 83,000; Full time

Benefits offered by this job

Hybrid work

Job summary

Versende Ltd. in London is seeking a Senior Quality and Performance Manager to own quality, performance and compliance across the business, reporting to the CEO. You will define measures, build frameworks and set the standard as nothing exists yet.

You will line manage the Head of IQA, turn platform data into improvement initiatives, and drive cross-team change in a regulatory environment within an apprenticeship-focused organisation.

Qualifications

• Experience in quality assurance, compliance or continuous improvement in a regulated environment.
• Proven ability to use data and MI to drive measurable improvement.
• Strong understanding of assessment quality, validity and reliability.
• Experience influencing senior stakeholders and leading cross-team change.
• EPAO, awarding organisation or Ofqual experience is a strong advantage.

Responsibilities

• Own assessment quality, performance and compliance across the business, reporting to the CEO.
• Line manage the Head of IQA.
• Turn platform data into improvement initiatives that actually land.
• Define the measures, build the frameworks and set the standard.

Skills

Quality assurance

Data analytics

Assessment quality

Stakeholder influence

EPAO/Ofqual experience

Job description

Versende Ltd. in London is seeking a Senior Quality and Performance Manager to own quality, performance and compliance across the business, reporting to the CEO. You will define measures, build frameworks and set the standard as nothing exists yet.

You will line manage the Head of IQA, turn platform data into improvement initiatives, and drive cross-team change in a regulatory environment within an apprenticeship-focused organisation.