Head of Quality Assurance

Jumar; Birmingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading company in the digital sector is seeking a Head of Quality Assurance to lead their Test Practice. This role involves managing a client-facing test team, ensuring key performance indicators are met, and participating in strategic consultative engagements. The ideal candidate will have strong leadership skills and experience in pre-sales activities. The position is hybrid, requiring travel to meet clients and collaborate with teams.

Benefits

25 days annual leave plus bank holidays

Paid leave for birthday or Christmas eve

4% matched employer contributed pension

Life assurance (3x)

Employee Assistance Programme

Private medical insurance

Cycle to work scheme

Access to financial advisor

2 social value days per year

Qualifications

• Proven experience in a senior testing role with team management.
• Experience in consulting on testing best practices.

Responsibilities

• Lead and manage the testing team, ensuring delivery excellence.
• Participate in pre-sales activities and client presentations.
• Drive continuous improvement initiatives within the testing practice.

Skills

Leadership

Communication

Analytical Skills

Problem Solving

Job description

Birmingham, West Midlands, United Kingdom

Jumar

07.05.2025

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Full Job Description

We are Jumar; we are award-winning digital specialists, deliveringglobal IT projects. Our mission is to empower businesses throughinnovative technology that drives growth and enhances operationalefficiency. Our teams of technology experts work with organisations tohelp them realise their digital goals, by providing project outcomes,teams and skills to complement their existing IT capability.

For over two decades, we have constantly adapted tothe evolving digital landscape to offer a wide array of IT servicesacross both public and private sectors. The services we offer includeCloud and Intelligent Automation, Legacy Modernisation, SoftwareEngineering, Strategy and Consulting as well as Role Augmentation andRecruitment services.

Collaboration sits at theheart of our approach; we unite people from diverse backgrounds andempower them to deliver innovative solutions with our clients.Recently backed by a global private equity firm, we are on an excitinggrowth trajectory. This is truly an exciting time to join us on ourjourney.

We are seeking a dynamic and experiencedHead of Quality Assurance to lead our Test Practice. The successfulcandidate will be responsible for managing our client facing testteam, ensuring the achievement of key internal KPIs, includingutilisation, customer satisfaction, and employee satisfaction. Theideal candidate will also have experience in pre-sales and runningnearshore teams. This hybrid role involves travelling twice a week tomeet with clients and to our Solihull offices.

Key Responsibilities:

• Lead andmanage the testing team, fostering a culture of delivery excellenceand collaboration and putting our clients first.
• Ensure theteam meets key internal KPIs, including utilisation, customersatisfaction, and employee satisfaction.
• Own and develop ourtesting service lines, ensuring they align with industry standards andclient needs.
• Participate in pre-sales activities, includingclient presentations and proposal development.
• Provide expertadvice and consultation on testing best practices and methodologies.
• Lead strategic consultative engagements, advocating thecritical value and impact of testing within the software developmentprocess.
• Be an advocate for best practices, includingautomation, Test-Driven Development (TDD), and other modern testingmethodologies.
• Deputise for the Head of Development asneeded.
• Oversee the management and coordination of nearshoretesting teams.
• Drive continuous improvement initiativeswithin the testing practice.
• Collaborate with otherdepartments to ensure seamless integration of testing activitieswithin the overall project lifecycle.

Knowledge, Skills, and Experience:

• Proven experience in a senior testing role, with a trackrecord of managing and leading teams.
• Experience inconsulting and advising on testing best practices.
• Experiencein leading strategic consultative engagements and advocating the valueof testing.
• Experience in pre-sales activities, includingclient engagement and proposal development.
• Strong leadershipskills with the ability to lead and motivate teams, fostering acollaborative work environment.
• Excellent communicationskills to communicate clearly and effectively with team members andclients.
• Strong analytical and problem-solving abilities toidentify issues and implement effective solutions.
• Significant experience working with organisations in thefinancial services industry as part of a consultancy.
• Experienced in managing, developing, and buildinghigh-performing delivery teams.
• 25 days annual leave (plus bank holidays)
• An additional day of paid leave for your birthday (orChristmas eve)
• 4% Matched employer contributed pension(salary sacrifice)
• Life assurance (3x)
• Access to anEmployee Assistance Programme
• Private medical insurancethrough our partner Aviva.
• Cycle to work scheme
• Access to an independentfinancial advisor
• 2 x social value days per year to give backto local communities.