Head of Project Management & Delivery Services

TN United Kingdom; Leeds; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Head of Project Management & Delivery Services to lead their delivery function in Leeds. This strategic role involves managing a team of Project Managers and Scrum Masters, championing Agile methodologies, and ensuring successful execution of complex projects. You'll play a pivotal role in fostering a culture of collaboration and continuous improvement while overseeing release and change management processes. Join a dynamic company that values diversity and innovation, and take your career to the next level in a supportive environment focused on excellence.

Benefits

Flexible working hours

Remote work options

Professional development opportunities

Health and wellness programs

Diversity and inclusion initiatives

Qualifications

• Proven experience in a senior delivery role within IT.
• Strong expertise in Agile frameworks like Scrum and SAFe.

Responsibilities

• Lead a high-performing team of Agile Delivery Managers and Scrum Masters.
• Drive Agile adoption across teams and ensure project alignment.

Skills

Agile Methodology

Leadership

Project Management

Communication Skills

Analytical Problem-Solving

Education

Bachelor's degree in Computer Science

Tools

Jira

Confluence

Job description

Social network you want to login/join with:

Head of Project Management & Delivery Services, Leeds

col-narrow-left

Client:

Sportserve

Location:

Leeds, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

4de557ed7cac

Job Views:

3

Posted:

10.05.2025

Expiry Date:

24.06.2025

col-wide

Job Description:

Sportserve is part of a remarkable group of B2C sports betting and B2B sportsbook technology companies, focused on delivering first-class sports betting experiences and casino products for users worldwide. Along with Sportion, TechSpirit, Standard Focus, and Sportelligent, we are the driving force behind the renowned sports betting company Dafabet.

Since launching our global hiring initiative, we now employ over 2,000 people worldwide, offering exciting career paths in Technology, Trading, Operations, and Media. We pride ourselves on a diverse and international culture that embraces the global community and acts locally. We offer office-based, hybrid, and remote work on permanent and consultancy contracts worldwide, making us a true global employer of choice.

As the Head of Project Management & Delivery Services, you will lead our delivery function, ensuring the successful execution of complex projects and programmes. You will manage a team of Project Managers and Scrum Masters, champion Agile methodologies, and oversee release and change management processes. This strategic role requires leadership, technical insight, and stakeholder engagement to drive operational excellence.

Key Responsibilities

• Lead, mentor, and develop a high-performing team of Agile Delivery Managers, Project Managers, Scrum Masters, and Delivery Professionals.
• Ensure a culture of collaboration, accountability, and continuous improvement.
• Conduct regular performance reviews and support career development plans.
• Drive Agile adoption across teams, ensuring alignment with Scrum, Kanban, or hybrid frameworks.
• Act as a champion for Agile principles, facilitating training and workshops to enhance team maturity.
• Monitor delivery metrics (e.g., velocity, cycle time) to identify risks and optimise workflows.
• Oversee end-to-end release planning, ensuring seamless coordination between development, QA, and operations.
• Govern change management processes, assessing impacts and mitigating risks to business continuity.
• Maintain robust documentation and compliance with industry-standard frameworks like ITIL.
• Partner with senior leadership and cross-functional teams to align delivery priorities with business goals.
• Provide transparent communication on project statuses, risks, and performance.
• Manage expectations and negotiate timelines with internal/external stakeholders.
• Contribute to the organisation’s delivery strategy, identifying opportunities for scaling efficiency.
• Anticipate risks and implement proactive mitigation strategies.
• Stay abreast of industry trends to recommend innovative tools and practices.

Requirements:

• Bachelor's degree in Computer Science or a related technical field.
• Excellent command of English - written & spoken.
• Attention to detail and commitment to quality.
• Collaborative team player.
• Highly organised with a strong ability to prioritise across multiple projects.
• Experience with Agile methodology and tools like Jira.
• Proven experience in a senior delivery role (e.g., Head of Delivery, Programme Director) within IT.
• Track record of managing multidisciplinary teams (Project Managers, Scrum Masters, etc.).
• Strong expertise in Agile frameworks (Scrum, SAFe, LeSS) and tools (Jira, Confluence).
• Experience in release management and ITIL-aligned change processes.
• Background in software development lifecycle (SDLC) environments.
• Exceptional leadership and emotional intelligence.
• Outstanding communication skills, with the ability to influence at C-suite level.
• Analytical problem-solving and decision-making capabilities.

We warmly invite applications in English.

Diversity & Inclusion at Sportserve

At Sportserve, we are deeply committed to fostering a diverse and inclusive workplace. We believe in building a team that reflects a wide array of backgrounds, skills, and perspectives. Embracing diversity enriches our work culture and drives innovation. We are proud to be an equal opportunity employer, where everyone’s contribution is valued and respected.

If you’re passionate about technology and looking to start your career in an international, forward-thinking Sports Betting company, we’d love to hear from you. Apply now to become part of our exciting journey!