Head of Professional English Centre

Uniglobaltechnologies; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

30 days annual leave

8 bank holidays

Free language courses

Perks at Work

Staff portal access

Job summary

International House London is seeking a strategic and hands-on leader for the Professional English Centre in London. You will drive high-quality programme delivery, build strong client partnerships and foster collaboration between teachers, operations, academic management and the commercial team.

You will oversee delivery and growth, work with Sales and Marketing to pursue opportunities, tailor programmes to client needs and lead the Centre Operations Manager to optimise the student journey from

Qualifications

• Experience in centre management, operations, account management or sales in education or professional training.
• Strong customer service orientation and ability to build client relationships.
• Excellent time management and ability to prioritise in a fast-paced environment.
• Commercially minded with ability to grow partnerships and revenue.

Responsibilities

• Oversee the professional English department's delivery and operations.
• Collaborate with sales and marketing to develop opportunities and proposals.
• Lead and develop the Centre Operations Manager and teach staff.
• Ensure safeguarding and compliance across the centre.
• Support onboarding of new clients and tailor operational support.

Skills

Interpersonal skills

Communication skills

Time management

Customer focus

Commercial mindset

Microsoft Office

Education

First Degree

TEFLi Qualification (CELTA or Trinity Cert) or equivalent experience

Tools

CRM systems

Job description

International House London is seeking a strategic and hands-on leader for the Professional English Centre in London. You will drive high-quality programme delivery, build strong client partnerships and foster collaboration between teachers, operations, academic management and the commercial team.

You will oversee delivery and growth, work with Sales and Marketing to pursue opportunities, tailor programmes to client needs and lead the Centre Operations Manager to optimise the student journey from