Head of Product - Selling

loveholidays; London; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading company in the travel industry is seeking a Head of Product for their Selling department. This role involves defining product strategy, leading development, and managing a team to enhance customer experiences. The ideal candidate has strong product management experience, excellent communication skills, and a passion for building impactful products.

Benefits

Company pension contributions at 5%

Personalized training budget for development

Discounted holidays for you and your loved ones

Holidays: 25 days plus 8 public holidays

Enhanced maternity/paternity leave

Cycle to work scheme

Season ticket loan

Eye care vouchers

Qualifications

• Proven experience in product management, ideally in B2C marketplaces.
• Successful track record of shipping customer products.

Responsibilities

• Define and manage the Selling platform strategy.
• Lead product development and delivery, setting priorities.
• Establish and monitor KPIs for the platform.

Skills

Product Management

Communication

Product Analytics

Customer Research

Tools

BigQuery

Job description

Head of Product - Selling

Why loveholidays?

At loveholidays, we trailblaze together. Our mission is to open the world to everyone by offering unlimited choice, unmatched ease, and exceptional value for their next getaway. Our team is the driving force behind our role as our customers’ personal holiday expert — the smart way to get away.

Technology at loveholidays supports our vision to become the most loved OTA in Europe. We drive innovation and technical excellence to futureproof the business. Our systems process trillions of daily holiday offers, with deployments over a thousand times a month, serving thousands of requests per second. This role offers an opportunity to accelerate your growth by solving complex challenges and broadening your skills.

Join us to create impact for our future in a new growth phase, owning your success and contributing to shared goals. We actively discuss technology and adhere to key technology principles that have guided us so far. We are expanding across Europe, employing top talent and technology to support this growth.

About the team:

Our platform is divided into four departments, each with cross-functional product teams operating in an agile environment.

The Selling department focuses on creating the best holiday search experience, managing trillions of offers, ensuring seamless checkout across our app and web, and providing tools for our commercial teams to optimize marketing, on-site experience, and pricing. Responsibilities include our search platform, checkout, revenue management, marketing platform, CRM, and content engineering.

Other departments include:

• Managing — oversees the post-booking journey, including app management, call centre tools, and chatbots.

• Supplying — handles hotel, flight, and ancillary supplier integrations, focusing on breadth of choice, cost, and availability accuracy.

• Core engineering — provides systems and infrastructure to address common technological challenges, forming foundational systems like infrastructure and content management.

Your day-to-day:

• Define and manage the Selling platform strategy with the Head of Engineering and Director of Design & Research.
• Align product strategy with VP of Product, CPO, and collaborate with marketing and supply teams.
• Lead product development and delivery, setting priorities and removing obstacles.
• Analyze product performance and its impact on trading, fostering a culture of impact and delivery.
• Establish and monitor KPIs for the platform, evolving them as the business grows.
• Manage, develop, and mentor a team of PMs within the Selling department.
• Collaborate with designers on product discovery and research, deeply understanding customer needs.
• Engage with internal stakeholders, communicate progress, and participate in product leadership.
• Oversee the Selling product budget and team structure alongside the Head of Engineering.

Your skillset:

• Proven experience in product management, ideally in B2C marketplaces, with leadership roles in product or technology.
• Successful track record of shipping customer products, with ability to discuss key metrics and learnings.
• Excellent communication skills, capable of aligning stakeholders.
• Experience with product analytics tools like BigQuery to derive insights.
• Experience working in autonomous, cross-functional teams with customer research and product discovery.
• A passion for building products that delight customers and generate business value.

We offer an environment for growth, impact, and showcasing your skills, including:

• Company pension contributions at 5%
• Personalized training budget for development
• Discounted holidays for you and your loved ones
• Holidays: 25 days plus 8 public holidays, increasing with service
• Enhanced maternity/paternity leave
• Cycle to work scheme, season ticket loan, and eye care vouchers

At loveholidays, we foster an inclusive culture encouraging personal growth and collective success. We value diverse perspectives and ideas that enhance our teams.

The interview process:

• TA Intro — 30 mins
• First interview with CPO
• Product strategy case study presentation to CPO and stakeholders
• Competency interviews with engineering and commercial leaders
• Final interview with CMO or CEO