Head of Product - Platform & Content

Bright Horizons Family Solutions, LLC.; Greater London; Hybrid; GBP 90,000 - 140,000; Full time

Benefits offered by this job

Flexible working

Holiday entitlement

Discounted childcare

Employee appreciation weeks

Gala awards

Discounts

Wellbeing resources

Job summary

Bright Horizons Family Solutions, LLC is seeking an experienced Head of Product Platform and Content to lead the strategy, growth and commercial success of our digital platforms Work + Family Space and Parental Leave Toolkit.

Reporting to the Executive Director of Work + Family, you will own the product proposition, go-to-market strategy, content direction and client engagement roadmap, driving adoption and retention across our platform products.

Qualifications

• Proven experience leading B2B2C SaaS products.
• Strong product strategy and GTM expertise.
• Experience managing multidisciplinary product and/or content teams.
• Track record of growing digital platforms and improving user engagement.
• Strong analytical skills with experience using product analytics tools.
• Excellent stakeholder management and communication skills.
• Experience influencing senior leaders and presenting at executive level.

Responsibilities

• Develop and own the strategic roadmap for our platform products.
• Lead product positioning, commercial proposition and go-to-market activity.
• Drive user engagement, adoption and retention through data-led decision making.
• Shape and deliver the platform content strategy.
• Lead and develop a multidisciplinary product and content team.
• Partner with Sales, Marketing and Client Engagement to support growth.
• Identify partnership opportunities and support platform innovation.
• Use analytics and customer insight to inform priorities and measure success.
• Support the scaling of our platform offering across multiple markets.

Skills

SaaS product leadership

B2B2C product strategy

Go-to-market strategy

Team leadership

Data-driven decision making

Education

Bachelor's degree

MBA or related advanced degree

Job description

Head of Product Platform and Content

Location: Hybrid (UK travel required)

Contract: Full-time, 37.5 hours per week

Salary: Competitive, dependent on experience

Closing Date: 30 October 2026 (applications may close early if the right candidate is found)

About The Role

We're looking for an experienced Head of Product Platform and Content to lead the strategy, growth and commercial success of our digital platforms, Work + Family Space and Parental Leave Toolkit.

Reporting to the Executive Director of Work + Family, you'll own the product proposition, go-to-market strategy, content direction and client engagement roadmap, helping drive adoption, retention and growth across our platform products.

Working closely with Product Development, Marketing, Sales, Client Engagement and Content teams, you'll play a key role in delivering our ambitious growth plans and creating an outstanding experience for users and clients.

What We Can Offer You

• Our benefits include, but are not limited to;
• Flexible working and holiday entitlements
• Discounted childcare
• Quarterly Employee Appreciation Weeks
• Annual gala award evening
• Fantastic range of discounts on high street retailers, grocery stores, cinema tickets, holidays and more
• Wide range of wellbeing resources, supporting our teams for the ups and downs of daily life

Why Bright Horizons?

Our support functions enable our nurseries to deliver the best possible care and education to over 10,000 children across the UK. Through this support, our nurseries can deliver excellence – with 98% of our 270+ portfolio being rated Good or Outstanding by Ofsted.

We’re on a mission to change the future for children, families, and the people we work with, and are committed to progressive working values like flexibility, work-life balance, and wellbeing.

Key Responsibilities

• Develop and own the strategic roadmap for our platform products
• Lead product positioning, commercial proposition and go-to-market activity
• Drive user engagement, adoption and retention through data-led decision making
• Shape and deliver the platform content strategy
• Lead and develop a multidisciplinary product and content team
• Partner with Sales, Marketing and Client Engagement teams to support growth
• Identify partnership opportunities and support platform innovation
• Use analytics and customer insight to inform product priorities and measure success
• Support the scaling of our platform offering across multiple markets

Essential Experience

• Proven experience leading products within a B2B2C SaaS environment
• Strong product strategy, commercial and go-to-market expertise
• Experience managing multidisciplinary product and/or content teams
• A track record of growing digital platforms and improving user engagement
• Strong analytical skills and experience using product analytics tools
• Excellent stakeholder management and communication skills
• Experience influencing senior leaders and presenting at executive level

Qualifications

Bachelor's degree required; MBA or relevant advanced degree or relevant professional experience

Desirable experience in professional services, HR technology, benefits administration, or related industries strongly preferred

Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed. We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants.

Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed. We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants.

We look forward to receiving your application.