Head of Pre-Sales

Cerillion Americas; Greater London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

23 days annual leave

Healthcare cover

Training opportunities

Employee Assistance Program

Travel opportunities

Covent Garden office

Job summary

Cerillion is seeking a Head of Pre-Sales to lead a six-person team distributed across the UK, Poland, France and the USA. You will own bid management, resource allocation and ensure tenders are delivered on time, coordinating with Legal, Commercial, Delivery and Support.

The role requires 10+ years in telecoms BSS/OSS with Pre-Sales and line management experience. Travel is modest; office in Covent Garden offers an excellent base for our team.

Qualifications

• 10+ years in telecoms BSS/OSS with Pre-Sales and line management experience.
• Experience across full BSS/OSS lifecycle and tender responses.

Responsibilities

• Lead Pre-Sales team and coordinate bid responses for large tenders.
• Ensure deliverables (documents, demos) are resourced and on time.
• Collaborate with Legal, Commercial, Delivery and Support.

Skills

Line management

Bid management

Project Management

Business Analysis

Solution Architecture

Telecom BSS/OSS

Team leadership

MS Office

Excel

PowerPoint

Visio

TM Forum certification

Education

Graduate degree

Tools

MS Office

Visio

Job description

Cerillion is a leading provider of billing, charging and customer management systems with more than 25 years’ experience delivering its solutions to the telecoms sector.

We are looking for a new Head of Pre-Sales, to replacing a long-standing colleague, who is retiring.

Cerillion’s Head of Pre-Sales currently holds a number of responsibilities and daily activities:

Line management of the Pre-Sales team of six people

• The current Pre-Sales team of six is distributed across the UK, Poland, France, and the USA. Currently, the Head of Pre-Sales is the line manager for all resources.

Bid management

• Accountable for ensuring that all deliverables (documents, demos, etc) for tenders are met and resourced appropriately
• Effectively a PM role ensuring of the successful delivery of tender responses; allocation of resources to tasks, dependency & deadline management, liaising with Opportunity Owner etc
• Interaction with colleagues outside Sales (Legal, Commercial, Delivery, Support etc) on whom we’ll have dependencies for providing complete responses.
• We are not a large team, and as such, the Head Of Pre-Sales is often involved in the preparation of the responses, particularly on large bids, plus compliance responses, and proposal creation.

We are a growing company and a growing team, and the role is expected to evolve from its current shape, reflecting our increasing size and also the strengths of the successful candidate. You will work very closely with the Business Development Director in the shaping of that team structure and organisation.

Experience

The successful candidate will ideally have 10+ years in telecoms BSS/OSS, ideally in Pre-Sales and possibly with line management experience. Other previous roles within BSS/OSS vendors that could be relevant include; Project Management, Business Analyst, and Solution Architect.

Experience across the full BSS/OSS lifecycle is very useful (R&D, Development, Sales, Delivery, Support). They will be personable, confident, self-sufficient, and they should like cats.

Travel is not necessarily involved for the role, but as a team we do travel a lot.

• Educated to graduate level and/or beyond.

Technical / Professional

• MS Office, advanced level (Excel, Word & PowerPoint specifically)
• Visio or similar
• TM Forum certification and experience
• Project / Bid Management

Behavioural

• Organised, professional, multi-tasking, flexible and pragmatic
• Familiarity with BSS/OSS capabilities and market expectations
• Team leadership experience

What we provide

• 23 days annual leave (+ bank holidays), increasing to 28 days after 5 years’ service.
• Vitality healthcare cover.
• Opportunities for internal and external training.
• Employee Assistance Program.
• Opportunities for travel.
• An office in the heart of Covent Garden, providing an excellent base for our team events and social functions.