Head of PMO

Databarracks; United Kingdom; Hybrid; GBP 72,000 - 77,000; Full time

Benefits offered by this job

Private medical insurance

Enhanced private pension scheme

EV scheme

Job summary

Databarracks in Chesterfield is looking for a Senior Delivery Leader to enhance project management capabilities. You will oversee our PMO function, ensuring high-quality project delivery and compliance with service standards.

The ideal candidate will have over 10 years of experience in technology services, managing multiple client engagements successfully. Databarracks supports flexible working and fosters a culture of collaboration.

Qualifications

• 10+ years of senior delivery leadership experience in technology services.
• Experience in BaaS, DRaaS, cloud migrations, and infrastructure modernization.
• Proven leadership of a PMO function for 5+ years.

Responsibilities

• Lead and scale the PMO function for high-quality project delivery.
• Oversee the project portfolio to ensure timely deliveries.
• Collaborate cross-functionally with Sales, Pre-Sales, Engineering, and Service teams.

Skills

Senior delivery leadership experience

Understanding of managed services

Portfolio management

People leadership capabilities

Financial governance

Job description

Location:Chesterfield
Salary: £72–77k per annum + bonus
Benefits:Private medical insurance, enhanced private pension scheme, EV scheme and more
Start date:ASAPReports to:Operations Director
Hours of work:Full time
Language: English (required)

The role

If you’re passionate about building structure at scale, leading exceptional teams and ensuring every customer experience is delivered with precision and care, we’d love to hear from you. Apply today and help us strengthen the foundation of our growth.

Why this role matters

As Databarracks continues to expand, consistent, high-quality project delivery is fundamental to our reputation and growth. The PMO plays a central role in ensuring customer onboarding and migration projects run smoothly, efficiently and predictably. This role exists to bring structure, governance and continuous improvement to our project delivery function – reducing risk, improving margins and ensuring every client experience reflects the resilience we stand for.

The role and responsibilities

• Lead and scale the PMO function, driving consistent, high-quality project delivery
• Implement and optimise governance, methodologies and delivery standards
• Oversee the project portfolio to ensure delivery on time, within scope, and to commercial targets
• Align delivery capacity with sales pipeline and product roadmap, managing risks proactively
• Own financial oversight including forecasting, utilisation, margin and revenue recognition
• Provide clear reporting on performance, risks and resource capacity to senior leadership
• Lead, develop and mentor Project Managers and PMO team members
• Embed strong risk, quality and compliance controls across the delivery lifecycle
• Ensure seamless transition from project delivery into BAU service
• Collaborate cross-functionally with Sales, Pre‑Sales, Engineering and Service teams
• Drive continuous improvement, efficiency and automation across delivery processes

The candidate

The ideal candidate will have:

• 10+ years’ senior delivery leadership experience within technology services, MSP, cloud or infrastructure environments, with a strong track record delivering BaaS, DRaaS, cloud migrations, infrastructure modernisation and resilience solutions across multiple concurrent client engagements.
• Proven experience operating within a managed services/recurring revenue model, with strong commercial awareness, cost-to-serve, SLA frameworks, onboarding efficiency and service transition from project delivery into BAU support.
• Demonstrated leadership of a PMO function (5+ years), designing and embedding scalable governance frameworks, methodologies, risk controls and portfolio reporting across pre‑sales, delivery and service transition.
• Establish and maintain strong financial governance across the delivery portfolio, overseeing forecasting, revenue recognition, margin management, and structured reporting of status, risks and resource capacity. Act as a trusted advisor to senior leadership and the Board on portfolio performance.
• Executive-level influence with the ability to align delivery capacity to sales pipeline and product roadmap, constructively challenge commitments where risk exists and present portfolio performance and constraints at board level.
• Experience operating within ISO-aligned, compliance‑driven and security‑sensitive environments, embedding assurance, risk management and quality controls into the full delivery lifecycle, particularly within regulated sectors.
• Strong people leadership capability, managing and developing Project Managers, PMO Analysts and technical teams, driving continuous improvement through lessons learned, process optimisation and automation, and fostering a high‑performance culture focussed on accountability and client satisfaction.

What you’ll get

• Flexible working and genuine support for work‑life balance.
• A culture that celebrates curiosity, collaboration and continuous improvement.
• Opportunities to grow – we’ll support your development and progression.
• The chance to make a visible impact on the business and the clients we serve.
• A team that has your back and celebrates your wins.