PMO Manager

Delt Shared Services Ltd; Exeter; Hybrid; GBP 49,500 - 60,500; Full time

Benefits offered by this job

25 days holiday plus bank holidays

12 flex leave days

Matched pension contribution up to 10%

Life assurance scheme

Employee training opportunities

Employee shopping savings portal

Job summary

A public service organization is seeking a PMO Manager in Exeter to oversee project governance and assurance. This role requires extensive experience in managing PMOs within large environments and involves engaging with various stakeholders. You will ensure compliance and provide high-quality reporting, along with leading a team in analytics and project management best practices. If you are looking to influence outcomes significantly, this opportunity could be for you.

Qualifications

• Proven experience leading or managing a PMO in a large organization.
• Ability to manage multiple stakeholders with competing priorities.
• Strong knowledge of project governance frameworks.

Responsibilities

• Provide governance and assurance across the project portfolio.
• Monitor compliance and escalate risks to protect delivery outcomes.
• Produce high-quality project reporting for stakeholders.

Skills

Project governance

Communication skills

Analytical skills

Influencing decisions

Line management

Education

Formal project management qualifications

Tools

MS Project

Job description

Recruitment Business Partner @ Delt Shared Services Ltd | Inclusive Mindset

PMO Manager

Location: Exeter, Plymouth, or Weston-Super-Mare (Hybrid)

Salary: Up to £55,000 p.a. plus performance bonus

Contract Type: Permanent, Full Time (37 hours per week)

As PMO Manager, you will provide centralised governance, oversight, and assurance across Delt’s project portfolio – ensuring projects are delivered consistently, compliantly, and transparently, in line with the Delt Project Delivery Framework.

You won’t be managing delivery teams day-to-day. Instead, you’ll sit above the detail; setting standards, challenging where needed, strengthening governance, and giving senior leaders absolute confidence in how projects are progressing, how resources are being used, and where risks sit.

This is a role for someone who is comfortable operating at pace, confident engaging senior stakeholders, and not afraid to ask the difficult questions when something doesn’t look right.

What you’ll be doing:

• Providing consistent governance and assurance across the project portfolio, ensuring adherence to the Delt Project Delivery Framework
• Proactively monitoring compliance and escalating risks, issues, and non‑compliance to protect delivery outcomes, quality, and value
• Ensuring high‑quality project reporting is produced and shared with customers and stakeholders, offering clear visibility of progress, risks, and budget performance
• Identifying and escalating cost and schedule exceptions, clearly setting out impacts and corrective actions
• Leading portfolio‑level analysis and producing governance reports that demonstrate alignment to strategic objectives and support data‑led decisions
• Working closely with Portfolio Managers and wider Delt teams (including Customer Relationship Management and Customer Architecture) to support effective customer delivery
• Providing accurate resource and capacity reporting to enable effective utilisation of Delt teams
• Owning and managing Delt’s project management toolsets, ensuring data accuracy, consistency, and fitness for purpose
• Driving high data quality standards through regular review, cleansing, and improvement activity
• Acting as a critical friend to delivery teams – offering constructive challenge, peer review, and guidance to strengthen planning and delivery standards
• Embedding consistent project planning standards and maintaining clear accountability frameworks for PMO actions
• Building organisational capability by providing training, guidance, and expertise in project management tools, processes, and best practice
• Leading forecasting and recommending resource profiles over a rolling 12‑month horizon to meet Project Services demand
• Providing line management and leadership to PMO Support, ensuring clarity, development, and high performance

What we’re looking for:

• Proven experience leading or managing a PMO within a large, customer‑focused organisation handling high‑volume, complex project portfolios
• Experience working across multiple stakeholders with competing priorities, including senior leadership teams
• Strong knowledge of project governance frameworks, assurance models, and reporting standards
• Expertise in project management toolsets (e.g. MS Project or equivalent portfolio tools) and formal project management qualifications
• The confidence to challenge constructively, influence decisions, and hold others to account
• Excellent communication skills, with the ability to present complex information clearly and persuasively
• Line management experience, with the ability to coach and develop others
• Strong analytical skills and a data‑driven mindset

Why Delt?

At Delt, we partner with public sector organisations across the Southwest to deliver shared services that genuinely make a difference. This role sits at the heart of how we deliver change, offering visibility, assurance, and confidence to our customers and leadership teams alike.

If you’re looking for a role where your judgement, confidence, and experience will genuinely shape outcomes – this could be it!

Benefits include:

• Generous holiday allowance of 25 days plus bank holidays
• Up to 12 flex leave days a year
• Matched contribution pension scheme up to 10% of salary
• Life assurance scheme
• Opportunities to buy and sell leave
• Employee shopping savings portal
• Opportunities for training to be funded by Delt
• EV salary sacrifice
• Performance Related Pay
• Employee assistance programme supporting mental and physical wellbeing

Deadline for applications: Friday 16th January 2026.