Head of Patient Flow & Systemwide Care Pathways

Northumbria Group.; North Tyneside, Hexham; Remote; GBP 80,000 - 92,000; Full time

Benefits offered by this job

Wellbeing Hub access

Staff Network groups

Flexible working opportunities

Generous annual leave and pension

Lease car and home electronics scheme

Training programmes

Salary sacrifice savings scheme

Job summary

Northumbria Healthcare NHS Foundation Trust in Northumberland and North Tyneside is seeking an experienced Head of Patient Flow to shape patient pathways, discharge and bed utilisation across the system.

This senior role offers strategic leadership across Trust-wide and system-scale initiatives, partnering with clinical and community services to improve patient experience, reduce delays and achieve national targets.

Qualifications

• Management degree or equivalent or able to demonstrate significant level of equivalent experience.
• Formal post graduate qualification ideally in management or equivalent senior level experience.
• Relevant management experience within the NHS with specialist training to masters level.

Responsibilities

• Provide strategic leadership and operational oversight of patient flow, discharge and bed utilisation
• Lead end-to-end patient flow improvement across acute, community and partner services
• Drive delivery of national targets, including urgent and emergency care standards and ambulance handover times
• Use data and insight to identify risks, trends and opportunities for transformation
• Lead major change and service redesign programmes to improve flow and reduce delays
• Ensure effective escalation management and system resilience, including winter planning
• Develop high-performing teams, fostering a culture of continuous improvement, collaboration and accountability
• Build strong partnerships across the wider health and care system

Job description

Northumbria Healthcare NHS Foundation Trust in Northumberland and North Tyneside is seeking an experienced Head of Patient Flow to shape patient pathways, discharge and bed utilisation across the system.

This senior role offers strategic leadership across Trust-wide and system-scale initiatives, partnering with clinical and community services to improve patient experience, reduce delays and achieve national targets.