Head of Operations - Scale Multi-Site Technical Services

Solutions Driven; Leicester; On-site; GBP 70,000 - 90,000; Full time

Job summary

Solutions Driven is looking for a Head of Operations in Leicester to lead operational delivery across multiple sites. The role involves ensuring customer satisfaction, developing performance metrics, and operational improvements. Ideal candidates will have experience in multi-site operations within technical or engineering sectors, possess strong leadership skills, and a hands-on approach to developing teams. A full UK driving license and strong IT skills are required. This is an opportunity to influence growth in a dynamic environment.

Qualifications

• Proven experience leading operational teams across multiple locations.
• Strong operational planning, scheduling, and performance management capability.
• Experience driving operational improvement and scalable processes.

Responsibilities

• Lead operational delivery across multiple UK sites.
• Develop and implement operational KPIs and reporting frameworks.
• Oversee planning and mobilisation of projects.

Skills

Operational planning

Performance management

Leadership

Stakeholder management

Data-driven approach

Tools

Microsoft 365

Job description

Solutions Driven is looking for a Head of Operations in Leicester to lead operational delivery across multiple sites. The role involves ensuring customer satisfaction, developing performance metrics, and operational improvements. Ideal candidates will have experience in multi-site operations within technical or engineering sectors, possess strong leadership skills, and a hands-on approach to developing teams. A full UK driving license and strong IT skills are required. This is an opportunity to influence growth in a dynamic environment.