Head of Operations (Events and Access)

UK House of Lords; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

The UK House of Lords is seeking a Head of Operations (Events and Access) to oversee event planning and access management. This mid-senior level role involves coordinating high-profile events and ensuring effective stakeholder engagement. The successful candidate will support the Black Rod in operational duties and participate in ceremonial functions, contributing to the rich history of the House of Lords.

Benefits

30 days annual leave

Parliamentary health and wellbeing service

Opportunity to witness history

Qualifications

• Experience managing and improving complex services with multiple stakeholders.
• Experience delivering projects with an access and security dimension.
• Expertise in planning high-profile multi-agency events.

Responsibilities

• Assist with planning, coordinating, and executing events in the House of Lords.
• Support Black Rod in operational delivery and oversight of access policies.
• Participate in ceremonial functions and detailed planning of events.

Skills

Stakeholder Management

Project Delivery

Event Planning

Interpersonal Skills

Job description

Join to apply for the Head of Operations (Events and Access) role at UK House of Lords

Join to apply for the Head of Operations (Events and Access) role at UK House of Lords

This range is provided by UK House of Lords. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

We are looking for the next Head of Operations (Events and Access). Internally, this job is known by its historical title, Yeoman Usher of the Black Rod.

The Head of Operations (Events and Access) acts as the deputy to the Lady or Gentleman Usher of the Black Rod. This post assists with the planning, coordinating and executing of events held in the House of Lords, and in areas shared with the House of Commons. The Department also has responsibility for access to the precincts of the House and is responsible for assessing and advising on the impact of major building works on access.

As The Head of Operations (Events and Access) you will support Black Rod in the day-to-day operational delivery of all Black Rod’s responsibilities and act as Deputy to Black Rod. This includes having oversight of access policies and admission of visitors, Incident Management and leading and managing allocated projects that impact on access to the House and its precincts.

The postholder also has participation in ceremonial functions, including the Lord Speaker’s daily processions, and other events as well as detailed planning and coordination, under the direction of Black Rod, of allocated areas of responsibility within ceremonial events in the Palace of Westminster.

If this sounds like something you would like to hear more about, please apply below.

What we’re looking for

• Experience of managing and improving complex services with multiple stakeholders
• Experience of delivering projects and programmes, ideally with an access and security dimension.
• Expertise in planning and coordination of high profile multi-agency events.
• Strong inter-personal skills and the ability to build and maintain effective working relationships; and to influence and operate with diplomacy and personal credibility among a wide range of internal and external stakeholders ideally within a political environment.
• Experience of representing an organisation both internally and externally to senior stakeholders and at public events.

The job description provides full details about the role and what we are looking for.

What you’ll get in return

• 30 days annual leave (increasing to 35 after one year’s service)
• Parliamentary health and wellbeing service
• An opportunity to witness history in the making

Please complete your online application by 23:55 on Sunday the 15th of June 2025. Interviews are expected to be w/c 14th of July.

If you require any reasonable adjustments during the application process, please contact [e-mail]

The House of Lords Administration is committed to increasing diversity and maintaining an inclusive workplace culture. The House of Lords is an inclusive employer and is committed to becoming an even more welcoming, inclusive and diverse organisation. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Strategy/Planning and Other

• Industries

  Government Administration

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