Head of Operations - Engineering

Mitie Cleaning & Hygiene Services; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading company in the cleaning and hygiene sector is seeking a Head of Operations to oversee regional operations and drive service excellence. The successful candidate will manage a large team, ensure compliance, and optimize service delivery while maintaining high standards. This role offers the opportunity to lead a dynamic team and contribute to continuous improvement.

Qualifications

• Proven senior management experience overseeing mobile engineers.
• Strong commercial awareness and ability to identify opportunities.
• Experience managing large budgets and multiple clients.

Responsibilities

• Managing a large, mobile team of engineers.
• Ensuring contractual commitments are met.
• Building strong stakeholder relationships.

Skills

Leadership

Commercial Awareness

Budget Management

Job description

Join Our Team as Head of Operations!

We are seeking an experienced and strategic leader to oversee regional operations and drive service excellence within our organization.

Key responsibilities include:

• Managing a large, mobile team of engineers supported by several managers reporting directly to you.
• Ensuring contractual commitments are met, aligned with client expectations and company goals.
• Maintaining statutory compliance and promoting safety, quality, and environmental standards.
• Building strong stakeholder relationships to optimize service delivery.
• Managing budgets, handling escalations, overseeing maintenance routines, and coordinating scheduling for efficiency.
• Upholding health and safety standards, overseeing personnel performance, and driving continuous improvement.

Qualifications include:

• Proven senior management experience overseeing mobile engineers in similar roles and environments.
• Strong commercial awareness and ability to identify opportunities.
• Experience managing large budgets and multiple clients across regions.
• Leadership skills with the ability to inspire and lead large teams.

If you're ready to lead a dynamic team and deliver impactful results, apply now and join a forward-thinking organization committed to excellence and continuous improvement.