Head Of Operations

Pall-ex; Basildon; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Bonus 10%

Job summary

Pall-Ex Logistics invites a Head of Operations to Basildon to shape our logistics network. This newly created role offers you the opportunity to make a real impact and drive performance across warehousing and transport.

You will lead a multi-site operation, manage budgets, KPI delivery, compliance and HR policies while developing your team and supporting new business integration.

Qualifications

• 5+ years in transport/logistics management.
• CPC certification preferred.
• 3PL experience preferred.
• General haulage experience and network exposure.
• Proven leadership with ability to motivate and develop teams.

Responsibilities

• Oversee all warehouse and transport operations.
• Drive improvements and cost savings.
• Ensure KPI targets are met through coaching and development.
• Maintain HR policies, compliance, and QHSE.
• Lead recruitment to meet budget and reduce agency costs.
• Support new business integration and client onboarding.
• Provide management reporting and budget adherence.

Skills

Leadership

P&L management

Transport/logistics management

Transport CPC

3PL experience

Network experience

Haulage experience

KPI delivery

Problem solving

MS Excel

Independent working

Tools

Microsoft Office

Job description

Pall-Ex Logistics have an opportunity for a Head of Operations to join our Logistics Network based in Basildon, this is a newly created role, so you’ll have the opportunity to make a real impact & difference to the team.

Role Specific Responsibilities

• P&L experience is essential to understand & deliver budget requirements
• Ensure Daily planning service and cost requirements are met
• Ensure Depot service results are achieved daily in line with agreed targets
• In house audits and compliance checks are completed by departments/managers on time and in line with agreed targets/objectives
• Effective management reporting
• Support customer development and retention in line with agreed targets
• Transport management responsibilities on O Licence, ensure OCRS rating is maintained, and Operator licence is managed effectively
• Training matrix and action plans are developed and achieved in line with set targets (transport, warehousing and H&S)
• Management of all Warehouse and Transport operations
• Support BDM in new business and successful integration of these customers in line with agreed SLA’s
• Recruitment in all areas is met in line with budgetary requirements with a focus on removal of agency associated costs
• Achieve KPI’s through management team by coaching, mentoring and developing managers to achieve and exceed.
• Ensuring all HR policies and procedures are adhered to
• Management control of QHSE adhering to company policies and procedures

What we'd like from you

• Transport/Logistics management experience of 5 years or more
• Transport Manager CPC (preferable)
• 3PL Experience (Preferable)
• General Haulage experience (preferred)
• Network experience (preferred)
• Strong leadership skills with the ability to motivate and inspire a team
• Ability to effectively manage multiple priorities in a fast-paced environment
• Proven track record in driving operational improvements and achieving cost savings
• Strong problem-solving skills with the ability to think strategically
• Ability to work well independently and part of a team
• Computer literate and able to use Microsoft Office including Excel to an intermediate level

What we'd like to give you

• Competitive salary plus 10% bonus
• 25 days annual leave plus Bank Holidays (increasing with length of service)
• Great pension scheme with life assurance
• Employee Assistance Programme WeCare
• Volunteer days
• Opportunities for training and career development

We are proud to have been awarded the Gold Armed Forces Covenant and therefore we encourage veterans to apply for our roles and if the essential criteria is met then we will endeavour to offer an interview