Head of Legal, Regulatory

Marks and Spencer; London; On-site; GBP 100,000 - 150,000; Full time

Job summary

Marks and Spencer is seeking a strategic Head of Legal, Regulatory to oversee compliance and regulatory matters. This pivotal London-based role involves managing a high-performing team, ensuring legal adherence, and advising senior leadership. The ideal candidate will be a qualified solicitor with extensive regulatory law experience, capable of enhancing M&S's legal strategy and compliance framework.

Benefits

20% colleague discount across all M&S products

Competitive holiday entitlement with the potential to buy extra days

Discretionary bonus schemes

Defined Contribution Pension Scheme and Life Assurance

Comprehensive induction and training programs

Access to wellbeing support, including 24/7 Virtual GP

Charity volunteer day

Qualifications

• Qualified solicitor with extensive post-qualification experience in Regulatory Law.
• Proven experience in managing regulatory investigations and prosecutions.
• Strong leadership and delegation skills.

Responsibilities

• Ensure compliance with regulatory law and manage investigations.
• Lead relationships with key regulators like CMA.
• Design compliance frameworks in collaboration with business teams.

Skills

Leadership

Regulatory Law

Compliance Frameworks

Team Management

Education

Qualified solicitor (England & Wales)

Job description

Direct message the job poster from Marks and Spencer

We’re looking for a strategic, commercially minded, and highly experienced legal leader to join M&S as our Head of Legal, Regulatory. This is a pivotal role, responsible for advising on a wide range of regulatory matters and related investigations and litigation, and ensuring M&S operates within its legal and compliance risk appetite.

You’ll lead a high-performing team, manage external counsel, and act as a trusted advisor to senior leadership and the Board on regulatory risks and legal strategy.

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.

What you’ll do

Your key accountabilities will include

• Ensuring M&S complies with regulatory law and operates within its legal risk appetite.
• Leading on regulatory investigations, enquiries, litigation and enforcement actions (civil and criminal).
• Leading M&S’ relationship with the CMA and other regulators.
• Partnering the Plan A team on ESG.
• Designing and maintaining compliance frameworks in collaboration with business teams. Horizon scanning for new and emerging regulatory developments.
• Managing and developing the Regulatory Legal team, including lawyers and paralegals. Overseeing external legal counsel and ensuring cost-effective legal support.
• Chairing the Mandatory Training Group and overseeing company-wide compliance training. Maintaining strong relationships with key regulators (CMA, GCA, FCA).

What’s in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

• After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

Who you are

Your skills and experience will include

• Qualified solicitor (England & Wales) with extensive post-qualification experience in Regulatory Law, including competition law and anti-bribery and sanctions compliance.
• Proven experience handling regulatory investigations and prosecutions.
• Track record of developing and implementing compliance frameworks.
• Strong leadership, team management, and delegation skills.

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Legal

• Industries

  Retail

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