Head of Knowledge Management

Coaction Recruitment Ltd; Birkenhead; Hybrid; GBP 65,000 - 85,000; Full time

Benefits offered by this job

Bonus

Pension

Holiday 25 days (buy up to 10)

Wellness days

Healthcare

Life Insurance

Income Protection

Hybrid work (2 days on site)

Job summary

Coaction Recruitment Ltd. is seeking a Head of Knowledge Management to establish and develop a firm-wide KM function.

You will drive a modern KM transformation from discovery to adoption, covering know-how, precedents, templates, governance, search and knowledge sharing. You will collaborate with Partners, Practice Groups, Knowledge Lawyers, IT, Data, AI and Innovation teams to shape how knowledge is captured and reused.

Qualifications

• Strong Knowledge Management experience within a law firm or professional services.
• Experience delivering Knowledge Management projects or transformation.
• Good understanding of legal knowledge, precedents and know-h.
• Experience working with knowledge systems, document management and/or enterprise search.
• Strong stakeholder management and change management skills.

Responsibilities

• Lead KM strategy from discovery through to implementation and adoption.
• Oversee governance, search and knowledge sharing across the firm.
• Collaborate with Partners, Practice Groups, Knowledge Lawyers, IT, Data, AI and Innovation teams.

Skills

Knowledge Management

Transformation Projects

Legal Knowledge

Knowledge Systems

Stakeholder Management

Change Management

Tools

iManage

Insight+

Job description

Head of Knowledge Management

£65,000 to £85,000 basic salary per annum

Benefits

• bonus
• pension
• 25 days holiday (can buy up to 10 additional days)
• two wellness days
• healthcare
• life insurance
• income protection
• hybrid working (two days on site)
• and more

Our client, a leading UK law firm ranked as one of the best companies to work for in the country, is seeking a Head of Knowledge Management to establish and develop a modern Knowledge Management function across the firm. This is a rare opportunity to take ownership of a firm-wide Knowledge Management transformation, moving the business from fragmented knowledge practices towards a consistent, technology-enabled approach. The Head of Knowledge Management will lead the Knowledge Management strategy from discovery through to implementation and adoption, covering legal know-h, precedents, templates, governance, search and knowledge sharing. Working closely with Partners, Practice Groups, Knowledge Lawyers, IT, Data, AI and Innovation teams, the Head of Knowledge Management will help shape how knowledge is captured, maintained, found and reused across the firm.

Essential skills

• Strong Knowledge Management experience within a law firm or professional services environment
• Experience delivering Knowledge Management projects or transformation
• Good understanding of legal knowledge, precedents and know-h
• Experience working with knowledge systems, document management and/or enterprise search
• Strong stakeholder management and change management skills

Experience with iManage / Insight+, Knowledge Lawyers / PSLs, metadata, governance, Legal Tech or AI would be advantageous but is not essential. This is an excellent opportunity for an experienced Knowledge Manager, Senior Knowledge Manager, Head of Knowledge, Knowledge Lawyer or PSL who wants to take ownership of a strategic Knowledge Management function and help build it from the ground up.