Head of Innovation: Enterprise Change & AI Enablement

079 NT Management Services Limited; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Job summary

Northern Trust seeks a proactive ECM Head of Innovation in the United Kingdom to lead AI, data and business transformation across the enterprise. You will work with end users, leadership, and cross-functional teams to uncover opportunities, prototype solutions, and drive adoption that delivers measurable value.

The role requires designing multi-year roadmaps, building scalable automation, and partnering with architecture, engineering and risk teams to ensure compliant delivery in a fast-moving

Qualifications

• Bachelor's degree in Business Administration, Management, or a related field.
• An advanced degree or certification in Program Management (PMP, CAPM) and/or Organizational Change Management (CCMP, CMS) is preferred.
• Proven experience in executing and implementing AI models and/or tooling, preferably within a change management context.
• Strong understanding of change management principles and practices, and the ability to apply this understanding for automation, RPA and AI enablement.

Responsibilities

• Design future-state operating models that leverage technology and AI to improve efficiency, risk-management, and decision-making.
• Embed alongside core ECM delivery pillars and Business teams to understand current state processes and identify opportunities to augment or automate workflows using AI, data products and automation technologies.
• Deploy and integrate AI, analytics and workflow solutions into enterprise platforms and business processes.
• Build prototypes and production ready solutions that demonstrate measurable business value.

Skills

AI/Automation strategy

Change management

Stakeholder engagement

Cloud platforms (Azure AWS GCP)

Data and analytics integration

Education

Bachelor's degree in Business Administration

Advanced degree or certification in PM/OCM

Tools

Snowflake

Databricks

Azure Data Platform

Job description

Northern Trust seeks a proactive ECM Head of Innovation in the United Kingdom to lead AI, data and business transformation across the enterprise. You will work with end users, leadership, and cross-functional teams to uncover opportunities, prototype solutions, and drive adoption that delivers measurable value.

The role requires designing multi-year roadmaps, building scalable automation, and partnering with architecture, engineering and risk teams to ensure compliant delivery in a fast-moving