Head of Housing

g2 Recruitment; England; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

A recruitment agency is seeking a Head of Housing on an interim basis for 6-9 months. This hybrid role involves strategic leadership over tenancy services, ensuring compliance with housing legislation, managing frontline teams, and driving service improvement. The ideal candidate will possess strong leadership skills and experience in managing budgets and community engagement. If interested, please contact us with your CV.

Qualifications

• Proven leadership experience within housing services.
• Strong understanding of housing legislation and compliance.
• Experience in managing budgets and resources effectively.

Responsibilities

• Lead and manage frontline teams in tenancy management.
• Drive service improvement and customer satisfaction.
• Develop policies related to tenancy and neighbourhood management.
• Drive service improvement, performance management and customer satisfaction across housing management functions.
• Manage service budgets, resources and contracts to ensure effective and value-for-money service delivery.
• Develop and implement policies, strategies and procedures relating to tenancy and neighbourhood management.
• Collaborate with internal departments, registered providers and external partners to support residents and stable communities.
• Provide senior leadership support to wider housing services and contribute to broader housing and community objectives.

Skills

Leadership

Team Management

Service Improvement

Budget Management

Housing Legislation Knowledge

Community Engagement

Job description

Overview

A client I'm working with based in Hertfordshire is recruiting for Head of Housing on an interim basis for the initial course of 6-9 months.

Working pattern: Hybrid

Rate: Negotiable

This role is responsible for the strategic leadership and operational delivery of tenancy services across the council’s housing stock. The role oversees tenancy management, neighbourhood services, and frontline housing operations to ensure safe, sustainable tenancies and strong community outcomes.

Responsibilities

Duties of the role:

• Lead and manage frontline teams responsible for tenancy management, neighbourhood services, estate management, and resident engagement.
• Oversee tenancy sustainment, including the management of tenancy breaches, anti-social behaviour, and enforcement actions where required.
• Ensure services are compliant with relevant housing legislation, regulatory standards, and council policies.
• Drive service improvement, performance management, and customer satisfaction across housing management functions.
• Manage service budgets, resources, and contracts to ensure effective and value-for-money service delivery.
• Develop and implement policies, strategies, and procedures relating to tenancy and neighbourhood management.
• Work collaboratively with internal departments, registered providers, and external partners to support residents and maintain stable communities.
• Provide senior leadership support to wider housing services and contribute to the council’s broader housing and community objectives.

If this role sounds of interest to you or someone you know, please reach out to me with an

updated version of your CV.

Contact

Phone: [phone]

Email: [e-mail]