Head of Homelessness Improvement Project

Northern Ireland Housing Executive; Belfast City District; On-site; GBP 45,000 - 60,000; Full time

Job summary

The Housing Executive is recruiting a Head of Homelessness Improvement Project to lead the Homeless Strategy, Policy and frontline service delivery within the Housing Services Central Unit.

You will drive service innovation, oversee homelessness projects and IT systems specifications, provide training and policy guidance, and represent the service to partners and customers, reporting to the Assistant Director within HSCU.

Qualifications

• Degree (level 6) or equivalent professional qualification.
• At least 3 years’ experience in housing management or leading a major housing/homeless project.
• Senior representation with stakeholders; ability to resolve complex issues via consultation.
• Experience leading a team to meet business objectives and monitor targets.
• Experience interpreting legislation or policy and developing housing services.
• Experience managing projects within a budget; evidence of value for money and governance.

Responsibilities

• Lead on Homelessness Strategy, Policy and frontline service delivery.
• Provide training, policy advice and guidance.
• Deliver service innovations, homeless projects and governance.
• Represent the service in specification and implementation of new IT systems.

Skills

Interpersonal skills

Planning & organising

Leadership

Strategic thinking

Resource management

Driving licence/access to transport

Education

Degree (Level 6) or equivalent

Postgraduate Diploma in Housing or Diploma in Housing

Job description

The Housing Executive is now recruiting for a Head of Homelessness Improvement Project to join their team.

Department: Housing Services Central Unit

Grade: Band 8

Reports to: Assistant Director within HSCU

Job Purpose

In this role, you will lead on Homeless Strategy, Policy and support to the delivery of frontline services, including training, policy advice and guidance. Responsibilities will also include the delivery of service innovation, homeless projects and business representation in the specification and implementation of new IT systems.

Applicants must provide evidence by the closing date for application that they meet the following essential criteria:

• Possess a Degree (level 6) or equivalent professional qualification
• Have at least 3 years’ experience in all of the following areas:
• Effectively managing a significant housing function, such as local housing office, policy function, or service centre to provide a high quality service to customer OR successfully leading a team delivering a major housing/homeless project or business change initiative
• Acting in a senior representational role with stakeholders including clear evidence of an ability to resolve complex issues through consultation and engagement with a number of partners
• Successfully leading a team in order to achieve business objectives. This should include strong evidence of the ability to set targets, analyse progress against targets, identification of areas for improvement and taking effective action
• Experience of the appropriate interpretation of legislation or policy and clear evidence of an ability to develop or implement policies to ensure that services are delivered in a manner consistent with legislative intentions and the organisation’s customer focus
• Successfully leading a project or service within a relevant budgetary environment including clear evidence of an ability to make decisions with an understanding of the financial implications and to ensure that Value for Money, probity and proper governance measures are in place

Candidates must include dates to demonstrate the required years’ experience.

• Candidates must demonstrate (To be assessed at Assessment/Interview):
• Strong interpersonal and influencing skills
• Excellent planning and organisational skills
• Strong leadership skills
• Ability to work strategically to both interpret and drive strategy
• Ability to plan and manage resources
• Possess a current driving licence or have access to a form of transportthat enables them to meet the requirements of the post in full
• Possess the Postgraduate Diploma in Housing or Diploma in Housing from the Chartered Institute of Housing
• Have successfully completed the PRINCE2 Foundation and Practitioner courses.
• Alternatively, candidates will be expected to successfully complete both the PRINCE2 Foundation and Practitioner courses as soon as is practicable, if appointed

Please note that in addition to this post, offers of a similar role may be made from a reserve list of suitable candidates, if business needs require.

The closing date for applications is Thursday 19th November 2026 at 4.30pm.

The Housing Executive is an equal opportunities employer. All appointments are based solely on merit.