Head of Health Policy & System Improvement

Parliamentary and Health Service Ombudsman; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Civil Service Pension scheme

32.5 days annual leave (plus bank hols

Hybrid working

Volunteer leave

Employee Assistance Programme

Learning and development programme

Employee discount scheme

Bicycle loan

Season ticket loan

Paid professional memberships

Job summary

The Public Service Ombudsman is seeking a senior policy-focused leader to influence England health-service improvements. You will apply knowledge of the NHS, lead evidence-based policy work, and shape recommendations across the health system.

The role emphasizes collaboration with external organisations and with internal communications, data and investigative teams. You will work in a hybrid model with approximately 40% time in the London or Manchester offices and the remainder from home,

Qualifications

• Excellent policy analysis skills, including testing assumptions, interpreting evidence, assessing options and making proportionate recommendations.

Responsibilities

• Lead and develop a team of four, manage performance, and foster an inclusive, high-performing culture.

Job description

The Public Service Ombudsman is seeking a senior policy-focused leader to influence England health-service improvements. You will apply knowledge of the NHS, lead evidence-based policy work, and shape recommendations across the health system.

The role emphasizes collaboration with external organisations and with internal communications, data and investigative teams. You will work in a hybrid model with approximately 40% time in the London or Manchester offices and the remainder from home,