Head of Front Desk & Property Operations

Tetrapak; Bristol; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading company in property management seeks an Office Coordinator & Front Desk Lead to oversee front-of-house services in Bristol. The ideal candidate will have extensive experience in customer service and excellent communication skills. Key responsibilities include managing reception duties and ensuring professional standards while supporting the team. The position offers various employee benefits including 25 days of holiday and discounts in multiple retailers.

Benefits

25 days holiday plus the option to buy more

Discounts in over 7,000 retailers

Discounted gym membership

Health Trust employee private healthcare plan

Remote GP and nursing services access

MyHealthcare Allowance

Qualifications

• Proven experience in a customer service capacity.
• Strong and confident communication and interpersonal skills.
• Previous experience delivering reception services in a corporate environment.

Responsibilities

• Lead for reception services, ensuring a professional front-of-house experience.
• Support setting and restructuring reception duties.
• Manage property helpdesk and coordinate reporting.

Skills

Customer service experience

Communication skills

Interpersonal skills

IT skills

Job description

A leading company in property management seeks an Office Coordinator & Front Desk Lead to oversee front-of-house services in Bristol. The ideal candidate will have extensive experience in customer service and excellent communication skills. Key responsibilities include managing reception duties and ensuring professional standards while supporting the team. The position offers various employee benefits including 25 days of holiday and discounts in multiple retailers.