Head of Financial Crime and Regulatory Operations

Allpay Limited; Hereford; Hybrid; GBP 110,000 - 150,000; Full time

Benefits offered by this job

Defined-contribution pension

Income protection

Life assurance

Private healthcare

Learning & Development

Job summary

allpay Limited is seeking an experienced Head of Financial Crime and Regulatory Operations to lead a critical part of our Governance function in the UK. This senior role reports to the Governance Director and will unite Financial Crime, Client Due Diligence, Client Operations and Regulatory Compliance, setting direction and providing senior-level advice to strengthen controls.

You will lead an emerging team, build capability and professional standards as the function matures, with a hands-on,

Qualifications

• Experience leading multidisciplinary teams in a regulated environment.
• Strong knowledge of AML, sanctions, fraud, due diligence, safeguarding and regulatory controls.
• Translate complex regulation into clear, practical and proportionate solutions.
• Provide credible challenge and influence senior stakeholders.
• Spot emerging risks and turn insight into action.

Responsibilities

• Lead and develop multidisciplinary teams in a regulated environment.
• Provide senior-level advice and challenge to governance and stakeholders.
• Oversee material regulatory and financial crime risks and controls.
• Set direction for the function and improve processes with data-driven insights.
• Collaborate with senior stakeholders and maintain office-first, face-to-face collaboration.

Skills

Leadership

Regulatory expertise

Financial crime knowledge

Stakeholder management

Job description

About The Role

We are looking for an experienced Head of Financial Crime and Regulatory Operations to lead a critical part of our Governance function.

Reporting to the Governance Director, you will bring together Financial Crime, Client Due Diligence, Client Operations and Regulatory Compliance, providing clear leadership and ensuring we have effective, proportionate controls that support both our regulatory responsibilities and our commercial ambitions.

You will set the direction for the function, provide senior-level advice and challenge, oversee material regulatory and financial crime risks, and use insight, data and continuous improvement to strengthen the way we operate.

A key focus will be developing an emerging team, building its capability, confidence and professional standards as the function continues to mature.

This is a visible leadership role where you’ll work closely with senior stakeholders across the business. We are an office-first organisation, so we’re looking for someone who values being present, building strong relationships and working collaboratively with colleagues face-to-face.

About You

You will be a confident and credible leader who combines strong financial crime and regulatory expertise with sound commercial judgement.

We are looking for someone who can:

• Lead and develop multidisciplinary teams in a regulated environment.
• Bring strong knowledge of AML, sanctions, fraud, due diligence, safeguarding and regulatory controls.
• Translate complex regulation into clear, practical and proportionate solutions.
• Provide credible challenge and influence senior stakeholders.
• Spot emerging risks and turn insight into action.
• Balance strong regulatory outcomes with an effective client and business experience.

You will be comfortable operating at a senior level, but equally happy getting close enough to the detail to understand where change is needed.

About Us

Think you need to tick every single box? You really don’t

We welcome brilliant people from all backgrounds, identities, and experiences, including those who think differently, learn differently, or bring unique approaches to problem‑solving. Different minds make our teams stronger.

If you’d benefit from any adjustments or support during the recruitment process, whether that’s extra time, a quieter space, a different format, or something else that helps you shine, just let us know. We’re here to make the process work for you.

People are at the heart of allpay, and we’re proud to offer a competitive benefits package. This includes a defined‑contribution group pension scheme, income protection, life assurance, a wide range of health and wellbeing options (including private healthcare), and an excellent Learning and Development offering.

On‑Site Amenities

• Subsidised café and restaurant – Enjoy great food and quality coffee at discounted prices in our staff‑only café and restaurant.
• Staff gym – Free access to our on‑site gym, so you can fit in a workout without the commute.
• The Sidings – Our on‑site farm shop and café, open to the public, offering fresh local produce and a relaxed space to unwind.

These amenities mean you can enjoy a healthy lunch, fit in exercise before or after work, and take quality breaks without needing to travel.

We appreciate your support in maintaining a smooth and transparent recruitment process.

We are a company committed to Equal Opportunities.

All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check.