Head of Facilities Management

Paradigm Housing Group; High Wycombe; On-site; GBP 75,000 - 86,000; Full time

Benefits offered by this job

Salary sacrifice car leasing scheme

Funded training, professional qualific

Two paid Giving Back Days

Up to 5 days carers leave

Up to 5 days emergency childcare leave

Paid professional membership or subscr

Sabbatical opportunities

Mental Health First Aiders

Free parking and EV charging

Job summary

Lifestone Homes is seeking an experienced Head of Facilities Management to lead the strategic direction of our commercial office estate and ensure workplaces remain safe, compliant, and efficient for the future.

Reporting to the Director of Health, Safety & Facilities, you will oversee facilities operations, capital projects and contractor performance, while driving sustainability and a superior colleague experience across multiple locations.

Qualifications

• Significant senior-level Facilities Management experience within a multi-site or complex environment.
• Strong experience managing HVAC and M&E contracts.
• Extensive contractor and supplier management experience.
• A track record of delivering facilities and property projects.
• Strong knowledge of health and safety legislation, compliance and building systems.
• Experience managing substantial operational and capital budgets.
• Excellent stakeholder management and influencing skills.
• IWFM Level 6 and MIWFM membership.
• NEBOSH qualification.
• Full UK driving licence and willingness to travel between locations.

Responsibilities

• Lead and deliver facilities management strategy across multiple office locations.
• Provide leadership to the Facilities Management team.
• Ensure compliance with health, safety, fire, environmental and building regulations.
• Manage facilities budgets, capital works programmes and major service contracts.
• Lead workplace improvement projects, refurbishments and office fit-outs.
• Oversee asset management, maintenance planning and space utilisation.
• Drive sustainability and energy efficiency across the estate.
• Build relationships with landlords, managing agents, contractors and suppliers.
• Support business continuity planning and organisational resilience.
• Provide strategic advice to senior leaders on workplace and property decisions.

Skills

senior-level Facilities Management

HVAC & M&E contracts

contractor management

capital budgets management

health and safety compliance

stakeholder management

IWFM Level 6

MIWFM membership

NEBOSH qualification

driving licence & travel

Job description

Head of Facilities Management

Salary: £79,776 per annum (inclusive of £5,000 salary supplement) + excellent benefits
Location: High Wycombe, Buckinghamshire and Letchworth Garden City, Hertfordshire
Contract: Permanent
Hours: 37 hours per week

Are you looking to join a growing, values-led organisation with a clear social purpose?

At Lifestone Homes, we’re proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire.

Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger we’ve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve

If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, we’d love to welcome you on our journey. Together, we’re building a better future.

We're now looking for an experienced Head of Facilities Management to lead the strategic direction of our commercial office estate and ensure our workplaces remain safe, compliant, efficient and fit for the future.

This is a highly influential leadership role that sits at the heart of our organisation. Reporting to the Director of Health, Safety & Facilities, you'll work closely with senior leaders to create workplaces that support business performance, colleague wellbeing and organisational growth.

About the role

As Head of Facilities Management, you'll lead the development and delivery of our facilities management strategy across multiple office locations.

You’ll have responsibility for ensuring our workplaces are safe, welcoming and operationally effective, while driving improvements in building performance, sustainability and colleague experience.

Leading a team of Facilities Managers, you’ll oversee facilities operations, statutory compliance, maintenance programmes, capital projects and contractor performance, ensuring our estate supports the needs of a growing organisation.

No two days will be the same. From advising on future property decisions and workplace improvements to leading major refurbishment projects and strengthening operational resilience, you’ll play a key role in shaping how and where our colleagues work.

Key Responsibilities

• Lead and deliver Lifestone Homes' facilities management strategy.

• Provide leadership and direction to the Facilities Management team.

• Ensure compliance with all relevant health and safety, fire, environmental and building regulations.

• Manage facilities budgets, capital works programmes and major service contracts.

• Lead workplace improvement projects, refurbishments and office fit-outs.

• Oversee asset management, maintenance planning and space utilisation.

• Drive sustainability and energy efficiency initiatives across the estate.

• Build strong relationships with landlords, managing agents, contractors and suppliers.

• Support business continuity planning and organisational resilience.

• Provide strategic advice to senior leaders regarding workplace and property decisions.

What we're looking for

We're keen to hear from experienced facilities leaders who can demonstrate:

Essential

• Significant senior-level Facilities Management experience within a multi-site or complex commercial environment.

• Strong experience managing HVAC and M&E contracts.

• Extensive contractor and supplier management experience.

• A track record of successfully delivering facilities and property-related projects.

• Strong knowledge of health and safety legislation, compliance requirements and building systems.

• Experience managing substantial operational and capital budgets.

• Excellent stakeholder management and influencing skills.

• IWFM Level 6 and MIWFM membership.

• NEBOSH qualification.

• Full UK driving licence and willingness to travel between our locations.

Desirable

• Responsible Person qualification under ACOP L8.

• Knowledge of CDM Regulations 2015.

• Experience leading office relocations, acquisitions or major workplace transformation projects.

• A passion for sustainability and continuous improvement.

Why join Lifestone Homes?

This is an opportunity to take ownership of a significant commercial estate and play a leading role in shaping the future workplace strategy of a large, purpose-driven organisation.

You’ll join a collaborative leadership team where your expertise will directly influence how we support colleagues, improve our workplaces and deliver long-term value.

Benefits

At Lifestone Homes, we believe in creating an environment where our people feel valued, supported, and inspired to grow. That’s why we offer a comprehensive benefits package designed to support your wellbeing, development, finances and work-life balance.

• 25 days annual leave, increasing with service to a maximum of 30 days

• 30 days annual leave from day one for Head of Service, Assistant Director and Director roles

• Christmas closure in addition to your annual leave entitlement

• Option to buy up to 5 additional days of annual leave each year

• Generous pension scheme with up to 10% employer contributions

• Annual performance bonus scheme, recognising individual contributions and achievements

• Enhanced family-friendly leave, including maternity and paternity benefits

• Health Cash Plan with support for everyday healthcare costs, virtual health services, gym discounts and free cover for up to four dependent children

• Life assurance worth three times your annual salary

• Employee Assistance Programme (EAP) providing 24/7 confidential support for your mental, physical and financial wellbeing

• Flexible and hybrid working, helping you balance work and personal commitments

• £200 annual flexible benefits allowance to spend through our benefits platform

• Generous sick pay and income protection cover

• Essential car user allowance and business mileage payments for eligible roles

• Salary: £79,776 per annum (inclusive of £5,000 salary supplement)

And that's just the beginning!

• Salary sacrifice car leasing scheme with electric and hybrid vehicle options

• Funded training, professional qualifications and apprenticeships

• Two paid Giving Back Days each year to support local communities and charitable causes

• Up to 5 days paid carers leave

• Up to 5 days paid emergency childcare leave

• Paid professional membership or subscription (one per year)

• Peer recognition and reward programme

• Sabbatical opportunities for eligible colleagues

• Mental Health First Aiders across the organisation

• Modern office facilities, including free parking and EV charging where available

Working Hours

• 37 hours per week.

Our Commitment

We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.

Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.

Closing Date: 03.11.2026