Head of Facilities & Estates - Retirement Village

Retirement Villages Group Ltd; West Byfleet; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Medicash health plan

Birthday leave

Pension scheme

Life assurance

Employee discounts

Job summary

Retirement Villages Group Ltd (RVG) is seeking an experienced Facilities Manager for Botanical Place in West Byfleet to establish high standards across the estate. You will lead estates, housekeeping and grounds, manage contractors, and drive safety, budget and resident-focused service.

You will oversee day-to-day management, preventative maintenance programmes, and service contracts while ensuring excellent presentation and resident satisfaction at a brand-new retirement village.

Qualifications

• Facilities management qualification (Level 2 or above) or equivalent experience.
• At least three years' experience managing facilities, estates or property operations.
• IOSH Managing Safely qualification.
• Legionella awareness and water safety knowledge.
• Experience managing contractors, maintenance programmes and service budgets.
• Sound understanding of health and safety legislation and compliance requirements.
• Strong IT skills, including Microsoft Office 365 and facilities management systems.
• Excellent communication and relationship-building skills.
• A practical, hands-on approach and a passion for delivering outstanding service.

Responsibilities

• Oversee day-to-day management of the village's buildings, infrastructure, communal facilities and landscaped grounds.
• Develop and maintain preventative maintenance programmes to ensure assets remain safe, compliant and well-presented.
• Manage service contracts and external suppliers, ensuring consistently high standards and value for money.
• Oversee housekeeping and laundry services, ensuring excellent presentation across all communal areas.
• Recruit, train and develop a team of Estates Operatives; manage contractor performance and ensure service partners meet agreed standards.
• Support annual budgets and manage expenditure across facilities and estates services.
• Maintain accurate compliance, maintenance and performance records.
• Support the preparation of apartments for resale and rental, helping maximise occupancy and resident satisfaction.

Job description

Retirement Villages Group Ltd (RVG) is seeking an experienced Facilities Manager for Botanical Place in West Byfleet to establish high standards across the estate. You will lead estates, housekeeping and grounds, manage contractors, and drive safety, budget and resident-focused service.

You will oversee day-to-day management, preventative maintenance programmes, and service contracts while ensuring excellent presentation and resident satisfaction at a brand-new retirement village.