This senior management post leads the Facilities team at Queen Victoria Hospital NHS Foundation Trust, spanning catering, domestic services, portering, security and car parking. The postholder also oversees health, safety and fire compliance across the Trust, working alongside the fire safety officer. The role carries a £2.09M operational budget and line management of facilities staff, chefs and administrators. NEBOSH and ISOH certificates are essential.
What the job involves
- Lead the operational and strategic delivery of the Facilities team, including catering, domestic services, portering, telephony, post, waste, patient transport, medical courier, security, car parking, linen and pest…
- Lead and line manage the facilities manager, chefs, catering assistants and secretary/administrators
- Act as professional and expert technical adviser for Facilities in line with policy and national guidance
- Ensure the Trust complies with health and safety, fire safety and security legislation, giving assurance to the executive team
- Lead fire marshalling and fire team management with the fire safety officer
- Support the Director of Estates and Facilities to develop long-term strategic operational plans
- Manage performance of Facilities and safety functions against agreed objectives and quality measures
- Manage the lone workers systems, the Trust ID badge and site access system, and car park management across the Trust
- Work with the Head of Estates to ensure buildings are maintained and contractors meet their specifications
- Manage staff grievances, disciplinary matters, sickness absence, probation, recruitment, selection and annual appraisals
- Hold monthly staff forums and manage compliance with annual mandatory training
- Manage the £2.09M Facilities operational budget and authorise purchases, timesheets and expense claims within set limits
What’s required
Qualifications
- NEBOSH Certificate
- ISOH Certificate
- Postgraduate qualification in business management, or equivalent specialist knowledge shown through practical experience
Experience
- Experience of working in a reactive and pressurised environment
Skills & knowledge
- Knowledge of estates and facilities legislation
- Specialist knowledge of waste management
- Specialist knowledge of facilities soft services
- Specialist knowledge of cleaning management
- Understanding of financial management
Nice to have
- Previous senior management experience in a similar role
- Advanced IT skills, computer literate to a high level
- Evidence of managing service problems and processing financial, staffing and service information
- Knowledge of food safety and current legislation
- Detailed knowledge of contract management
- Detailed knowledge of COSHH
- Detailed knowledge of infection control requirements
What’s offered
- Support for continuing education and learning