Head of Facilities

TN United Kingdom; Coventry; On-site; GBP 30,000 - 38,000; Full time

Job summary

A leading provider of behavioral care seeks a Head of Facilities to manage operations at Priory Hospital Solihull. This role involves overseeing support services, ensuring compliance, and enhancing patient-centered care. You will lead a multidisciplinary team, manage budgets, and implement best practices while fostering a positive work environment. This is a permanent, full-time position with opportunities for professional development and a range of employee benefits.

Benefits

Opportunities for professional development

25 days annual leave plus 8 bank holidays

Birthday as an additional day off

Contributory pension scheme

Free on-site parking

Subsidized meals (£1 per meal)

Cycle to work scheme

Employee benefits and cashback rewards

24/7 Employee Assistance Programme

Qualifications

• Experience in project and budget management.
• Strong communication and negotiation skills.

Responsibilities

• Oversee hospital operations and manage support service teams.
• Ensure high-quality service within budget and compliance.

Skills

Communication

Negotiation

Project Management

Budget Management

Organizational Skills

Time Management

Leadership

Problem Solving

Education

H&S qualifications such as IOSH or NEBOSH

Tools

Microsoft Office

Job description

Below is a refined version of the job description, improved for clarity, structure, and readability while maintaining all original information:

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Priory Group Division

Salary

Up to £38k, dependent upon experience

Hours

37.5

Vacancy Type

Permanent - Full Time

Job Advert - Division Information

Ready for the recognition and rewards you deserve?

We don’t just talk about putting employees first. Priory values the energy, expertise, and effort of its staff. We invest heavily in training, support, promote teamwork, and provide opportunities for growth.

Location Description

About us:

Priory Hospital Solihull is a mental health hospital located in the scenic village of Meriden, near Solihull and Coventry. We provide Rehabilitation & Recovery services to 31 inpatients across three wards:

• Arley Ward - 10-bed male R&R service (HDU)
• Elkin Ward - 10-bed male R&R service (HDU)
• Millison Ward - 11-bed male R&R service (Community Facing)

Patients often have Serious Mental Illness, with additional complexities like physical health issues, substance misuse, and secondary mental health conditions.

Our multidisciplinary team includes medical staff, OT, psychology, nurses, HCAs, and ward managers, supported by administration, housekeeping, maintenance, catering, and senior management.

We focus on quality improvement and delivering patient-centered care to continually enhance our performance.

Role Description

Our approach:

Our treatment program aims to maximize patient independence by assessing their needs and developing psychological, emotional, social, and occupational skills, alongside managing risks. We aim to help patients understand their experiences, manage triggers, and foster hope for a fulfilling future.

We treat each patient as an individual, supporting them to set meaningful and achievable goals for successful engagement and recovery.

Role overview:

As Head of Facilities, you will oversee hospital operations, including Estates and Facilities, as part of the Senior Management Team. You will directly manage support service teams (Housekeeping, Maintenance, Catering) and the administrative team.

Main responsibilities:

• Manage and develop Support Services to ensure high-quality service within budget
• Oversee maintenance of hospital assets within the Capital Expenditure Budget
• Identify budget needs and prepare proposals in collaboration with the Hospital Director and Regional Finance Manager
• Manage functional spends and monitor for potential overspends weekly
• Build relationships with external suppliers
• Be highly visible on-site to staff and service users
• Consult with Estates professionals to ensure standards and regulatory compliance
• Project manage local capital projects and oversee contractor activities
• Conduct regular building checks for quality and compliance
• Lead, develop, and motivate support service teams and manage staffing issues
• Stay informed about industry developments and implement best practices
• Ensure awareness and implementation of customer satisfaction initiatives
• Communicate Priory policies and ensure regulatory standards are met
• Maintain health and safety documentation, conduct safety checks, and oversee external repairs
• Report on health and safety and fire safety issues to the site manager
• Participate in the Senior Management on-call rota and provide team support as needed

Desirable Experience and Skills:

• Excellent communication and negotiation skills
• Project management experience
• Budget management experience
• H&S qualifications such as IOSH or NEBOSH
• Strong organizational and time management skills
• Ability to work under tight deadlines
• Proficiency in Microsoft Office and IT systems
• Line management and leadership experience
• Experience working with external stakeholders, e.g., Estates
• Passion for high-quality service delivery
• Proactive and solution-focused mindset

Perks and Benefits:

We offer:

• Opportunities for professional development
• 25 days annual leave plus 8 bank holidays (pro-rata), increasing with service
• Your birthday as an additional day off
• Contributory pension scheme
• Free on-site parking
• Subsidized meals (£1 per meal)
• Cycle to work scheme
• Employee benefits and cashback rewards
• 24/7 Employee Assistance Programme

Additional Information:

About us:

As a leading provider of behavioral care and support services, Priory offers a challenging and rewarding career with a commitment to staff development. We operate hospitals, care homes, and supported living services, making a real difference in people's lives.

In line with infection control and regulatory requirements, we record vaccination status for all employees. This information is part of pre-employment checks and will be handled according to GDPR. Your vaccination status will not affect your employment offer.

Disclosure:

All roles are subject to a DBS, Access NI, or Disclosure Scotland check. Priory will cover the cost of the DBS. We are an equal opportunities employer.