Head of F&B Ops — Lead Guest Experience

ATG Entertainment; Brighton; On-site; GBP 90,000 - 120,000; Full time

Job summary

ATG Entertainment seeks a Head of Food & Beverage Operations on a maternity cover basis to lead the operational delivery of our F&B strategy across the estate. You will design layouts, ranges, concepts and training, ensuring a consistent guest experience from venue teams.

You will partner with commercial teams to translate strategy into tangible activity, optimise layouts, and own CAPEX submissions for new and refurbished venues.

Responsibilities

• Lead operational delivery of the F&B strategy across the estate.
• Design layouts and execution of F&B ranges, concepts, and training.
• Act as operational partner to the Range & Price team, translating strategy into venue activity.
• Own planograms to support updated ranges and eye-level merchandising.
• Identify opportunities for supplier investment and front-of-house kiosks.
• Accountable for the F&B food safety framework across the estate.
• Design stock wastage initiatives for run-downs from F&B initiatives and range changes.
• Lead the F&B project portfolio: seasonal operations, new cafe/bar/lounge launches, and initiatives.
• Own delivery of all new and refurbished F&B concepts and CAPEX submissions.
• Define business requirements for F&B systems (EPOS, inventory, DAS, till) to enable system changes.
• Lead and develop the F&B Operations Manager and represent F&B at senior forums.
• Support CSR pillars and our inclusion, diversity, equity and access mission.

Job description

ATG Entertainment seeks a Head of Food & Beverage Operations on a maternity cover basis to lead the operational delivery of our F&B strategy across the estate. You will design layouts, ranges, concepts and training, ensuring a consistent guest experience from venue teams.

You will partner with commercial teams to translate strategy into tangible activity, optimise layouts, and own CAPEX submissions for new and refurbished venues.