Enterprise App Delivery Lead — Contract (Hybrid)

RED Global; Macclesfield; Hybrid; GBP 64,575 - 83,025; Full time

Job summary

A leading technology firm based in Macclesfield is seeking a Service Delivery Manager for a 6-month contract. This role involves supporting the onboarding and delivery of enterprise applications, ensuring effective communication with stakeholders. The ideal candidate will have experience with platforms like Salesforce, ServiceNow, or Workday, and an understanding of service management practices like ITIL. This position offers a hybrid working model and opportunities for extensions.

Qualifications

• Experience working with applications like Salesforce, ServiceNow, Workday, or similar platforms.
• Exposure to service delivery, application support, QA, or operational roles.
• Understanding of service management practices ITIL.

Responsibilities

• Assist in onboarding new applications and services.
• Coordinate with technical teams and business users.
• Prepare documentation, workflows, and readiness activities.
• Support day-to-day service delivery.
• Participate in testing activities for updates and enhancements.
• Serve as a contact point for business users.

Skills

Experience with Salesforce

Experience with ServiceNow

Experience with Workday

Understanding of ITIL

Coordination across teams

Job description

A leading technology firm based in Macclesfield is seeking a Service Delivery Manager for a 6-month contract. This role involves supporting the onboarding and delivery of enterprise applications, ensuring effective communication with stakeholders. The ideal candidate will have experience with platforms like Salesforce, ServiceNow, or Workday, and an understanding of service management practices like ITIL. This position offers a hybrid working model and opportunities for extensions.