Head of ECommerce

Michael Page (UK); Addlestone; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Michael Page (UK) represents a leading luxury beauty business seeking a commercially minded Head of E-Commerce to shape strategy and drive online growth. Based in Surrey, this hybrid role combines strategic leadership with hands-on execution across digital channels and key partner relationships.

You will own the e-commerce strategy, optimise conversion, run digital trading calendars, and lead a high-performing team to deliver revenue growth across markets.

Qualifications

• Significant e-commerce experience delivering online sales growth.
• Experience managing e-commerce platforms and luxury brand partnerships.
• Data-driven decision making with strong analytical skills.
• Excellent stakeholder management and influencing abilities.
• Entrepreneurial mindset with hands-on leadership.

Responsibilities

• Develop and execute the overall e-commerce strategy.
• Drive online sales growth, profitability, and customer acquisition.
• Lead performance of e-commerce platforms and key online partners.
• Optimise website conversion, digital merchandising and customer experience.
• Manage promotional plans, digital trading calendars and online campaigns.
• Use data and insights to identify growth opportunities and improve performance.
• Establish KPIs and reporting frameworks.
• Lead and develop the e-commerce team.
• Collaborate cross-functionally with marketing, sales and finance.

Skills

E-commerce strategy

Digital trading

Data analytics

Stakeholder management

Entrepreneurial mindset

Job description

• Surrey | Luxury Beauty Brands | Hybrid Working
• Opportunity to lead the ecommerce strategy for a luxury beauty business

About Our Client

Our client is a leading beauty business with a portfolio of premium and luxury brands. With an established presence across multiple markets and ambitious plans for growth, the business continues to invest heavily in its digital capabilities, creating an exciting opportunity for a commercially minded Head of E-Commerce to shape strategy, drive performance and lead the next stage of online growth.

Job Description

Reporting into the Marketing Director, you'll own the E-commerce strategy and performance across the business's digital channels. Working closely with sales, marketing and leadership teams, you'll be responsible for driving revenue growth, enhancing the customer journey and delivering a best-in-class online experience.

• Developing and executing the overall e-commerce strategy
• Driving online sales growth, profitability and customer acquisition
• Leading the performance of the brand's e-commerce platforms and key online retail partners
• Optimising website conversion, digital merchandising and customer experience
• Managing promotional plans, digital trading calendars and online campaigns
• Using data and insights to identify growth opportunities and improve performance
• Establishing clear KPIs and reporting frameworks
• Leading and developing the e-commerce team
• Collaborating cross-functionally with marketing, sales and finance teams

The Successful Applicant

We're looking for a commercially minded E-Commerce leader with experience driving online growth within a premium branded environment.

• Significant e-commerce experience and a proven track record of delivering online sales growth
• Experience managing e-commerce platforms and online retail partnerships within the luxury beauty landscape
• Strong digital trading and commercial expertise
• A data-driven approach with excellent analytical skills
• Strong stakeholder management and influencing abilities
• An entrepreneurial mindset and hands-on approach

What's on Offer

• Opportunity to lead the E-commerce strategy for a prestigious luxury brand business
• High-profile role with significant influence across the business
• Hybrid working with 3-4 days per week in Surrey office location
• Competitive salary and benefits package
• Collaborative and entrepreneurial culture
• Genuine opportunity to shape and grow a key business function