Head of ECM & Credit Lifecycle Strategy

Harnham; Greater London; Ibrido; GBP 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

A leading financial services firm is seeking a Head of Existing Customer Management to take ownership of Cards ECM in a hybrid role based in London. This position involves defining and executing lifecycle strategies, ensuring regulatory compliance, and leading performance reviews. The ideal candidate will have substantial experience with ECM in a lending context, alongside SQL and SAS proficiency. This is a rare opportunity to influence a profitable, scaling UK-regulated lender.

Competenze

• Experience running ownership of ECM within a lender.
• Proficient in SQL and SAS.

Mansioni

• Define and execute lifecycle strategy from activation through growth, retention, and reactivation.
• Sponsor scorecard and policy changes with Credit Risk.
• Lead weekly performance reviews and manage cross-functional dependencies.

Conoscenze

ECM/credit strategy

SQL

SAS

Descrizione del lavoro

A leading financial services firm is seeking a Head of Existing Customer Management to take ownership of Cards ECM in a hybrid role based in London. This position involves defining and executing lifecycle strategies, ensuring regulatory compliance, and leading performance reviews. The ideal candidate will have substantial experience with ECM in a lending context, alongside SQL and SAS proficiency. This is a rare opportunity to influence a profitable, scaling UK-regulated lender.