Head of Customs & Trade Ops: Lead Growth

SDW Recruitment Ltd; Southampton; On-site; GBP 50,000 - 61,000; Full time

Job summary

SDW Recruitment Ltd in Southampton is seeking a Head of Customs to lead a team of 8-10 customs professionals and drive the department's performance, compliance and commercial development.

This senior role requires deep customs and international trade knowledge, strong leadership, and the ability to identify automation and revenue opportunities while acting as the organisation’s principal customs expert.

Qualifications

• Extensive customs and international trade knowledge with leadership experience.
• Proven track record improving service delivery and performance.
• Ability to translate regulatory changes into operational requirements.

Responsibilities

• Lead and develop a team of 8–10 customs professionals.
• Develop a long-term strategy for Customs Services as a standalone offering.
• Take responsibility for departmental performance, service delivery and profitability.
• Drive productivity, accuracy and customer service across operations.
• Ensure declarations and activities are completed accurately and compliantly.
• Identify opportunities to use technology, automation and digital solutions.

Skills

Customs & international trade

Team leadership

Commercial awareness

Operational performance

Regulatory compliance

Job description

SDW Recruitment Ltd in Southampton is seeking a Head of Customs to lead a team of 8-10 customs professionals and drive the department's performance, compliance and commercial development.

This senior role requires deep customs and international trade knowledge, strong leadership, and the ability to identify automation and revenue opportunities while acting as the organisation’s principal customs expert.