Head Of Customer Supply Chain

Michael Page; Thatcham; Sur place; GBP 80 000 - 90 000; Plein temps

Résumé du poste

Michael Page is seeking a Head of Customer Supply Chain in the FMCG sector to lead customer supply chain activity from planning to delivery. You will coordinate demand, supply and delivery plans, set priorities aligned with customer requirements and business plans, and work with procurement and supply chain colleagues to resolve issues affecting service.

You will review performance, manage risks and escalations, build strong relationships with internal teams, and provide direction on priorities

Qualifications

• Experience leading customer supply chain activity.
• Strong knowledge of demand planning, supply planning and delivery coordination.
• Experience reviewing supply chain performance and identifying improvements.
• Ability to manage supply issues and escalations while protecting service.
• Experience collaborating with procurement and supply chain teams.

Responsabilités

• Lead customer supply chain activity to maintain a clear, reliable flow of products to customers.
• Set supply chain priorities in line with customer requirements and business plans.
• Coordinate demand, supply and delivery plans to support consistent product availability.
• Work with procurement and supply chain colleagues to resolve issues affecting customer service.
• Review customer supply performance and use findings to improve planning and delivery outcomes.
• Manage supply chain risks and escalations, ensuring timely action when service may be affected.
• Build clear working relationships with internal teams involved in customer supply and fulfilment.
• Provide direction on customer supply chain priorities during the fixed-term contract.

Connaissances

Demand planning

Supply planning

Delivery coordination

Customer service

Stakeholder management

Description du poste

Client Details

The organisation operates in the FMCG (Fast Moving Consumer Goods) industry.

Description

As a Head Of Customer Supply Chain you will lead customer supply chain activity within the FMCG (Fast Moving Consumer Goods) sector, keeping products moving smoothly from plan through to delivery. You will coordinate supply chain priorities across the business, helping teams meet customer needs and maintain reliable service.

• Lead customer supply chain activity to maintain a clear, reliable flow of products to customers.
• Set supply chain priorities in line with customer requirements and business plans.
• Coordinate demand, supply and delivery plans to support consistent product availability.
• Work with procurement and supply chain colleagues to resolve issues that could affect customer service.
• Review customer supply performance and use findings to improve planning and delivery outcomes.
• Manage supply chain risks and escalations, ensuring timely action is taken where service may be affected.
• Build clear working relationships with internal teams involved in customer supply and fulfilment.
• Provide direction on customer supply chain priorities during the fixed‑term contract.

Profile

• Experience leading customer supply chain activity and managing customer service priorities.
• Strong knowledge of demand planning, supply planning and delivery coordination.
• Experience reviewing supply chain performance and identifying practical improvements.
• Ability to manage supply issues, resolve escalations and protect customer service.
• Experience working across procurement and supply chain functions.
• Clear judgement when balancing customer requirements with supply chain priorities.

Job Offer

Salary of £80,000 to £90,000 dependent on the level of experience.

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best