Customer Supply Chain Controller

Seven Search and Selection Ltd; Uxbridge; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Pension plan

Life assurance

Employee discount

Job summary

Seven Search and Selection Ltd. is seeking an experienced supply chain specialist to own performance across a major retail-facing account.

You will build trusted relationships with customers and work with Commercial, Planning, Operations and Logistics to improve service levels and availability. You will use data, forecasts and performance insights to identify risks, solve issues and drive better outcomes, lead service reviews, and contribute to continuous improvement across a fast-paced FMCG

Qualifications

• Experience in customer supply chain, replenishment, demand planning or supply planning within FMCG, food manufacturing or retail.
• Strong customer-facing and stakeholder management skills, with the confidence to build relationships and influence across multiple teams.
• Commercially minded and analytical, with strong Excel skills and the ability to turn supply chain data into clear actions.
• Proactive problem-solver who enjoys working in a fast-paced environment, managing challenges and continuously improving customer service.

Responsibilities

• Take ownership of customer supply chain performance across a major retail-facing account portfolio.
• Build strong relationships with key customers while acting as a trusted supply chain point of contact.
• Work closely with Commercial, Planning, Operations and Logistics teams to improve service levels and availability.
• Use data, forecasts and performance insights to identify risks, solve issues and drive better outcomes.
• Lead customer service reviews and performance discussions, giving you strong stakeholder exposure and influence.
• Play a key role in continuous improvement projects, helping to shape processes and deliver measurable supply chain improvements.

Skills

Customer supply chain

Replenishment

Demand planning

Supply planning

Customer-facing

Stakeholder management

Analytical

Tools

Excel

Job description

• International food business offering the stability and resources of a major organisation, with plenty of visibility and influence locally.
• Opportunity to work closely with major UK retail customers and gain exposure to complex, high-profile FMCG supply chains.
• Strong platform for career development, with scope to broaden your responsibilities and progress within a growing international business.
• A genuinely high-impact role where you can influence customer service, availability and wider supply chain performance.

The role:

• Take ownership of customer supply chain performance across a major retail-facing account portfolio.
• Build strong relationships with key customers while acting as a trusted supply chain point of contact.
• Work closely with Commercial, Planning, Operations and Logistics teams to improve service levels and availability.
• Use data, forecasts and performance insights to identify risks, solve issues and drive better outcomes.
• Lead customer service reviews and performance discussions, giving you strong stakeholder exposure and influence.
• Play a key role in continuous improvement projects, helping to shape processes and deliver measurable supply chain improvements.
• Experience in customer supply chain, replenishment, demand planning or supply planning within FMCG, food manufacturing or retail.
• Strong customer-facing and stakeholder management skills, with the confidence to build relationships and influence across multiple teams.
• Commercially minded and analytical, with strong Excel skills and the ability to turn supply chain data into clear actions.
• Proactive problem-solver who enjoys working in a fast-paced environment, managing challenges and continuously improving customer service.

Benefits & details:

• Competitive salary with a strong benefits package, including pension and life assurance.
• Employee discount platform offering access to a range of products and services.
• Genuine career progression opportunities within a growing international food business.
• Exposure to major retail customers and complex supply chain operations, providing excellent experience for future career development.