Head of Customer Experience

Infoempregos; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their customer experience department. This role offers a fantastic opportunity for candidates eager to learn and grow in a corporate environment. You will be responsible for assisting with administrative tasks, supporting projects, and ensuring excellent customer support. With a focus on professional development, the company provides training and resources to help you succeed. If you're organized, responsible, and ready to take on new challenges, this position is perfect for you!

Benefits

Transportation Allowance

Meal Allowance

Medical Assistance

Training and Professional Development

Qualifications

• Interest in learning and growing professionally.
• Good communication skills and organization.

Responsibilities

• Assist with administrative tasks and customer support.
• Organize and file documents efficiently.

Skills

Communication Skills

Organization

Basic Computer Skills

Willingness to Learn

Job description

Job Description:

Full responsibility for the customer experience department and associated people and business metrics such as response and handling times.

We offer an excellent opportunity for candidates with no experience who are willing to learn and develop in a corporate environment.

• Requirements:
  • Interest in learning and growing professionally.
  • Good communication skills.
  • Organization and responsibility.
  • Basic computer skills.
• Responsibilities:
  • Assist with administrative tasks and customer support.
  • Organize and file documents.
  • Provide support for projects and daily activities.
  • Answer and direct phone calls.
• Benefits:
  • Transportation allowance.
  • Meal allowance.
  • Assistance medical.
  • Training and professional development.