Head of Complex Repairs & Technical Excellence

Peabody; Slough; In loco; GBP 85.000 - 120.000; Tempo pieno

Descrizione del lavoro

Peabody is seeking a Head of Complex Repairs to lead the delivery of specialist, high-risk and technically complex repairs across its homes. Reporting to the Assistant Director of Repairs Delivery, you will guide a large regional surveying and coordination function, shaping a consistent approach while improving technical assurance and resident outcomes.

This role is within a significant period of change as teams move under a single leadership structure and a new end-to-end CRM process is

Competenze

• Experience in repairs/property services with strong technical knowledge of complex repairs.
• Commercial awareness with data-led, process-driven approach.
• Ability to lead dispersed teams through change.

Mansioni

• Lead Peabody’s Complex Repairs service, setting clear standards and expectations across all regions.
• Manage an approximately £25m budget, driving stronger commercial control and value for money.
• Lead and performance manage Property Service Managers and surveying teams.
• Strengthen end-to-end management of complex cases, reducing delays and escalation into disrepair.
• Improve technical standards, surveying quality and scrutiny of specifications and contractor variations.
• Use data and performance information to identify issues, improve productivity and drive continuous improvement.
• Manage risk relating to disrepair, damp and mould, structural defects, building safety and compliance.
• Build effective relationships across Housing, Building Safety, Commercial, Procurement and Resident Experience.

Conoscenze

Complex repairs leadership

Budget management

Data-driven decision making

Leadership of dispersed teams

Formazione

Surveying qualification

Descrizione del lavoro

Peabody is seeking a Head of Complex Repairs to lead the delivery of specialist, high-risk and technically complex repairs across its homes. Reporting to the Assistant Director of Repairs Delivery, you will guide a large regional surveying and coordination function, shaping a consistent approach while improving technical assurance and resident outcomes.

This role is within a significant period of change as teams move under a single leadership structure and a new end-to-end CRM process is