Head of Cloud and Infrastructure

Razorblue Group; Manchester; Híbrido; GBP 60.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working after probation

Flexible working

25 days holidays + public holidays + 额

Birthday off

£2000 Referral Scheme Bonus

Enhanced maternity/paternity/adoption

Fully funded training and accredit

Two paid charity volunteering days

Private Health Insurance

Cycle to Work

EV Scheme

Discounted Broadband

Life insurance

Quarterly team social fund

Currys tech gear

Office EV car

Descripción de la vacante

Razorblue Group is seeking a Head of Cloud and Infrastructure to lead an expert team in delivering robust, secure, and scalable IT infrastructure. The role blends strategic leadership with hands-on technical direction across Azure, on-premises, and hybrid cloud environments.

You will drive improvements in monitoring, backups, patching, incident response, and service delivery while building cross-functional relationships and mentoring staff to grow their skills.

Formación

• Deep Microsoft ecosystem knowledge including Azure, Microsoft 365, Exchange Online, and AD/Group Policy with PowerShell automation.
• Experience with enterprise infrastructure virtualization, storage, and backup systems (Veeam).
• Advanced networking, firewalls, Citrix, and unified communications (Teams/Mitel/Gamma).
• Proven track record implementing hybrid cloud, endpoint security, and enterprise architectures.

Responsabilidades

• Lead and develop infrastructure team through mentoring, coaching, 1:1s and strategic planning.
• Provide technical leadership for complex infrastructure challenges and architecture decisions.
• Deliver strategic infrastructure initiatives, manage project resources and timelines.
• Drive knowledge sharing and documentation across departments.

Conocimientos

Leadership

Team development

Strategic planning

Resource management

Project delivery

Communication skills

English fluency

Herramientas

Azure

Microsoft 365

Exchange Online

Active Directory/Group Policy

PowerShell automation

vSphere

Hyper-V

Veeam

Firewalls

Citrix

Teams/Mitel/Gamma

Hybrid cloud

Endpoint management

ITIL

Descripción del empleo

Razorblue Role

We are looking for a

Razorblue Role

We are looking for a Head of Cloud and Infrastructure to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass:

Leadership & Team Development

• Lead and develop infrastructure team through mentoring, coaching, 1:1s and strategic planning
• Manage resources, capacity and scheduling across BAU/project work, including recruitment and onboarding
• Drive team excellence through training programs, career development paths and continuous improvement

Technical Direction & Service Excellence

• Provide technical leadership for complex infrastructure challenges, including platform maintenance, optimization and architecture decisions
• Lead monitoring, backup and patch management improvements while ensuring robust incident response
• Partner with Service Desk Management to optimise service delivery and response times.

Projects & Change

• Deliver strategic infrastructure initiatives, including process improvements and new technology implementation
• Manage project resources and timelines while building cross-business relationships
• Drive technical knowledge sharing and documentation across departments

This role combines strategic leadership, technical expertise, and project delivery to drive infrastructure excellence while developing high-performing teams.

Razorblue Requirements

Our perfect candidate should have a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must!

Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here.

We know its unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own personal values, we would love you to apply.

• Deep Microsoft ecosystem knowledge including Azure, Microsoft 365, Exchange Online, and Active Directory/Group Policy, with strong PowerShell automation capabilities
• Comprehensive experience with enterprise infrastructure including virtualization (vSphere, Hyper-V), storage solutions, and backup systems (particularly Veeam)
• Advanced networking expertise spanning multiple firewall platforms, Citrix environments, and unified communications (Teams, Mitel, Gamma)
• Proven experience implementing and managing hybrid cloud solutions, secure endpoint management, and enterprise infrastructure architectures
• Strong background in technical troubleshooting, diagnostics, and documentation across complex environments
• Current knowledge of security practices, emerging technologies and industry trends
• Exceptional team leadership combined with strong project planning and resource management capabilities
• Demonstrated expertise in ITIL frameworks, service delivery and continuous improvement methodologies
• Outstanding communication skills (English fluency required) with ability to engage technical and business audiences effectively

Razorblue Gives

Working for an IT partner isn’t for the faint hearted, it requires drive, passion for technology, collaboration, and a drive to innovate.

If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our teams drive for learning, resulted in 34 promotions being granted in 2022.

We operate a hybrid working policy across most roles and often get asked why we haven’t made the decision to go fully remote… For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork.

Our Other Benefits Include

• Base salary of £60,000 to £70,000.00 per annum depending on skills and knowledge
• Hybrid working - After probation, split time evenly between office and home
• Flexible working to suit your work life fit
• 25 days holidays per annum + public holidays + the ability to purchase 10 more
• Your birthday off (Obviously!)
• £2000 Referral Scheme Bonus – if you know any other techies that want to join us
• Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us)
• Fully funded training and accreditations to expand your skillset
• Two paid charity volunteering days per year
• Discounted Broadband (Necessity)
• Life insurance
• Private Health Insurance with AXA Health
• Quarterly team social fund
• Cycle to Work scheme
• Gear up with the latest tech toys through our partnership with Currys
• Cruise around in an eco-friendly electric car with our EV Scheme

We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you.

Our story began in the early 2000’s with one employee, 17 year old, (now CEO) Dan. We’ve grown a bit since then, razorblue now has over 170 employees across the UK, 7 offices, 500 clients across the UK, and a trophy cabinet bursting with awards.

Our astonishing 35% year-on-year growth can be attributed to the powerful impact of the ongoing wave of digital transformation and to the dedication of our amazing team.

We stay ahead of the curve, adopting the latest technologies and working in partnership with industry leading suppliers.

Our Managed IT Services provide 24/7 proactive support for our clients with a specialist in-house service team based in the UK. We are all about finding expert technology solutions for complicated business problems using our unique and comprehensive, end-to-end product portfolio.

We have the best people working for us, and we want them to grow and flourish. We invest heavily in our internal teams giving them plenty of opportunities to develop and progress.

As a result of people development, our employees stick around. #teamrazorblue use their expertise in innovative ways to help our clients grow and succeed through new technologies.