Head of Cloud and Infrastructure

razorblue Careers; Thornaby-on-Tees; Híbrido; GBP 60.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working

25 days holidays

Birthday off

Referral bonus £2000

Private Health Insurance

Cycle to Work

EV scheme

Fully funded training

Descripción de la vacante

Razorblue Group is seeking a Head of Cloud and Infrastructure to lead a growing tech team. Shape infrastructure strategy, mentor engineers, and drive hybrid cloud projects while ensuring robust service delivery.

Role blends leadership with hands-on architecture, incident response, and continuous improvement, emphasizing effective communication with technical and business audiences.

Formación

• Deep Microsoft ecosystem knowledge including Azure, Microsoft 365, Exchange Online and Active Directory/Group Policy, with strong PowerShell automation capabilities.
• Experience with enterprise infrastructure virtualization (vSphere, Hyper-V) and backup systems (Veeam).
• Advanced networking and unified communications knowledge (Citrix environments, Teams, Mitel, Gamma).
• Proven ability implementing and managing hybrid cloud solutions, secure endpoint management, and enterprise architectures.

Responsabilidades

• Lead and mentor infrastructure team through coaching and strategy planning.
• Manage resources, capacity, scheduling across BAU and projects, including recruitment and onboarding.
• Drive service excellence through monitoring, incident response improvements, and change management.
• Deliver strategic infrastructure initiatives, manage timelines, and build cross-business relationships.

Conocimientos

Leadership

Mentoring

Communication

Customer service

English fluency

Herramientas

Azure

Microsoft 365

Exchange Online

Active Directory/GP

PowerShell

vSphere/Hyper-V

Veeam

Citrix

Microsoft Teams

Mitel

Gamma

Exchange Online

Active Directory

Group Policy

Descripción del empleo

razorblue role:

We are looking for a Head of Cloud and Infrastructure to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass:

Leadership & Team Development

• Lead and develop infrastructure team through mentoring, coaching, 1:1s and strategic planning
• Manage resources, capacity and scheduling across BAU/project work, including recruitment and onboarding
• Drive team excellence through training programs, career development paths and continuous improvement

Technical Direction & Service Excellence

• Provide technical leadership for complex infrastructure challenges, including platform maintenance, optimization and architecture decisions
• Lead monitoring, backup and patch management improvements while ensuring robust incident response
• Partner with Service Desk Management to optimise service delivery and response times.

Projects & Change

• Deliver strategic infrastructure initiatives, including process improvements and new technology implementation
• Manage project resources and timelines while building cross-business relationships
• Drive technical knowledge sharing and documentation across departments

This role combines strategic leadership, technical expertise, and project delivery to drive infrastructure excellence while developing high-performing teams.

razorblue requirements:

Our perfect candidate should have a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must!

Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here.

We know its unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own personal values, we would love you to apply.

• Deep Microsoft ecosystem knowledge including Azure, Microsoft 365, Exchange Online, and Active Directory/Group Policy, with strong PowerShell automation capabilities
• Comprehensive experience with enterprise infrastructure including virtualization (vSphere, Hyper‑V), storage solutions, and backup systems (particularly Veeam)
• Advanced networking expertise spanning multiple firewall platforms, Citrix environments, and unified communications (Teams, Mitel, Gamma)
• Proven experience implementing and managing hybrid cloud solutions, secure endpoint management, and enterprise infrastructure architectures
• Strong background in technical troubleshooting, diagnostics, and documentation across complex environments
• Current knowledge of security practices, emerging technologies, and industry trends
• Exceptional team leadership combined with strong project planning and resource management capabilities
• Demonstrated expertise in ITIL frameworks, service delivery, and continuous improvement methodologies
• Outstanding communication skills (English fluency required) with ability to engage technical and business audiences effectively

razorblue gives:

Working for an IT partner isn’t for the faint hearted, it requires drive, passion for technology, collaboration, and a drive to innovate.

If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our teams drive for learning, resulted in 34 promotions being granted in 2022.

We operate a hybrid working policy across most roles and often get asked why we haven’t made the decision to go fully remote… For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork.

Our other benefits include:

• Base salary of £60,000 to £70,000.00 per annum depending on skills and knowledge
• Hybrid working - After probation, split time evenly between office and home
• Flexible workingto suit your work life fit
• 25 days holidays per annum + public holidays + the ability to purchase 10 more
• Your birthday off (Obviously!)
• £2000 Referral Scheme Bonus – if you know any other techies that want to join us
• Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us)
• Fully funded training and accreditations to expand your skillset
• Two paid charity volunteering days per year
• Discounted Broadband (Necessity)
• Life insurance
• Private Health Insurance with AXA Health
• Quarterly team social fund
• Cycle to Work scheme
• Gear up with the latest tech toys through our partnership with Currys
• Cruise around in an eco-friendly electric car with our EV Scheme

We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you.