Head of Client Operations – Venture Capital

Venture Search; Greater London; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading investment firm in the UK seeks a Head of Operations to oversee operational excellence and client service delivery. You will lead day-to-day operations, enhance internal systems, and ensure high-quality client experiences. The ideal candidate has a strong background in operations within EIS or asset management, demonstrating leadership in improving processes across teams. This role requires excellent communication and problem-solving skills, with a focus on efficiency and collaboration.

Qualifications

• Strong background in EIS, venture capital, private equity, or asset/wealth management.
• Experience leading operational processes and improving systems.
• Excellent organisational skills and ability to work across teams.

Responsibilities

• Lead day-to-day operations across the investment and client services functions.
• Own workflow optimisation to ensure efficiency and high-quality client experience.
• Manage onboarding, reporting, and ongoing service delivery to investors and advisers.

Skills

Operations expertise

Client services experience

Communication skills

Problem-solving abilities

Process-driven mindset

Tools

Salesforce

Workflow automation tools

Job description

A leading investment firm in the UK seeks a Head of Operations to oversee operational excellence and client service delivery. You will lead day-to-day operations, enhance internal systems, and ensure high-quality client experiences. The ideal candidate has a strong background in operations within EIS or asset management, demonstrating leadership in improving processes across teams. This role requires excellent communication and problem-solving skills, with a focus on efficiency and collaboration.