Head of Catering & Kitchen Operations

EQ Care Group; Wigan; On-site; GBP 26,000 - 38,000; Full time

Job summary

EQ Care Group in the United Kingdom seeks a Catering Services Lead to manage all aspects of the Home's kitchen operations. You will supervise a catering team, ensure rosters and training are aligned with regulatory standards, and maintain food safety, hygiene, and stock control.

The role involves engaging residents and supporting a compassionate dining experience. You will lead compliance with health and safety guidelines, attend inspections, and drive continuous improvement in nutrition,

Responsibilities

• Overall responsibility for the catering services within the Home
• Responsibility for the training, supervision, appraisal and performance management of the catering team
• Ensure that the rota is completed in a timely manner and the correct level of team members are on shift at any time
• Attend meetings and training sessions both on and off site
• Ensure that all regulatory and statutory requirements are met and company policies and procedures are adhered to
• To have a comprehensive understanding of Health and Safety issues, particularly in respect of Basic Food Hygiene, COSHH, safe moving and handling and working within the guidelines relating to cross infection.
• Ensure the cleanliness of the kitchen and hygiene standards are achieved and maintained and is fit for EHO inspection at all times
• Attend the home when inspections are being carried out (not withstanding book time off)
• Ensure that all food safety and hygiene paperwork is completed as specified in Food Safety Manual and filed.
• Ensure that any requirements from internal and external audits are actioned within the agreed timescales
• To identify and report any malfunction or damage to equipment, in accordance with the company’s maintenance reporting procedure.
• Promote choice and dignity to the residents of the Home in regards to the services provided
• Ensure that the nutritional content of the meals provided cater for the dietary needs of all residents
• Responsible for ensuring that the kitchen team deliver an exceptional service to the people who live & work in the home, guests, family members and other visitors
• Liaise with residents to ensure they are happy with the food and beverages being provided within the home – including attending resident dining experience committees
• To monitor and maintain effective stock control and rotation both in the kitchen and within the Units Kitchenettes including the control of crockery, cutlery and glassware.
• To work as part of the leadership team of the home and to continue to support the leadership culture within the home – of transparency, learning & improvement
• To conduct one- self professionally, in accordance with the organisations’ Code of Conduct, through behaviour, communication skills, appearance and standards of personal hygiene.
• To observe for, report immediately and assist in resolving, any signs of abuse, in accordance with our safeguarding policies and procedures.
• To actively promote an inclusive, equality based, non –discriminatory approach to all that we offer and all that we do
• Ensure the kitchen team are clear about resident needs including allergies, special diets and how to ensure we offer what is needed at all times for each individual
• Set up, lead and attend ‘home cooking’ classes for residents within the home
• Utilise the organisations ordering technology and any other systems required
• Meet with every new move in to the home and ensure nutrition care plan entails the
• Any other duties deemed appropriate by the Home Manager or Unit Managers

Job description

EQ Care Group in the United Kingdom seeks a Catering Services Lead to manage all aspects of the Home's kitchen operations. You will supervise a catering team, ensure rosters and training are aligned with regulatory standards, and maintain food safety, hygiene, and stock control.

The role involves engaging residents and supporting a compassionate dining experience. You will lead compliance with health and safety guidelines, attend inspections, and drive continuous improvement in nutrition,