Head of Business Change

Project People; Theale; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Project People is seeking an experienced Head of Business Change to lead the Business Change and Adoption function within a leading UK mobile and digital infrastructure business. This senior role shapes how change is delivered across the organisation and drives adoption and benefits realisation.

The hybrid position requires three days in the office per week, based in Theale, with responsibility for demand, portfolio governance, PMO and delivery governance across complex programmes.

Qualifications

• 8+ years of senior change, transformation, programme or portfolio experience.
• Proven experience building or maturing a change/delivery capability.
• Excellent senior stakeholder and business engagement skills.
• Experience across Agile, Waterfall and Hybrid environments.
• Telecoms or infrastructure experience desirable.

Responsibilities

• Leading the Business Change & Adoption function
• Building a clear demand and portfolio management process
• Establishing effective PMO and delivery governance
• Overseeing complex project and programme delivery
• Driving business readiness, adoption and benefits realisation
• Managing senior stakeholders and challenging priorities where required
• Developing a high-performing multidisciplinary team
• Shaping how change is delivered across the organisation

Skills

Change management

Portfolio governance

Stakeholder engagement

PMO leadership

Agile/Hybrid/Waterfall

Job description

Theale | Hybrid - 3 days a week in the office

We’re looking for an experienced Head of Business Change to join a leading UK mobile and digital infrastructure business at a key point in its Technology, Data & Digital transformation.

This is a build role — you’ll establish and mature the organisation’s approach to business engagement, demand, portfolio governance, delivery, adoption and benefits realisation.

You’ll be responsible for:

• Leading the Business Change & Adoption function
• Building a clear demand and portfolio management process
• Establishing effective PMO and delivery governance
• Overseeing complex project and programme delivery
• Driving business readiness, adoption and benefits realisation
• Managing senior stakeholders and challenging priorities where required
• Developing a high-performing multidisciplinary team
• 8+ years’ senior change, transformation, programme or portfolio experience
• Proven experience building or maturing a change/delivery capability
• Strong portfolio, PMO and programme delivery experience
• Excellent senior stakeholder and business engagement skills
• Experience across Agile, Waterfall and Hybrid environments
• Strong understanding of adoption and benefits management
• Experience working across Technology, Data, Architecture and Security
• Telecoms, infrastructure, CNI or other complex/regulated experience is desirable

This is an opportunity to shape how change is delivered across the organisation, with real influence over investment, priorities and business outcomes.