Head of Apprenticeships & Learning Operations

OXFAM; Oxford; Hybrid; GBP 37,000 - 41,000; Full time

Benefits offered by this job

Flexible working options

Generous pension scheme

Annual leave plus additional leave

Life assurance

Job summary

OXFAM GB is seeking an experienced apprenticeships and learning operations professional to lead our apprenticeship provision and learning operations across the organisation. This hybrid role combines strategic programme leadership with operational delivery, overseeing providers, governance and performance while driving continuous improvement through data and insights.

You will manage the apprenticeship levy investment, align programmes with workforce needs, career pathways and future skills

Qualifications

• Significant experience and strong understanding of apprenticeship funding, levy systems, apprenticeship standards and apprenticeship programme governance.
• Proven experience leading apprenticeship programmes, including provider management, stakeholder engagement, programme governance and performance monitoring.
• Experience managing apprenticeship providers and maintaining effective relationships to drive quality, compliance and learner outcomes.
• Experience managing complex learning operations and logistics, including learner support, administration, reporting, supplier management and programme coordination.
• Proven ability to produce, analyse and present management information, workforce data and learning metrics to inform decision making and demonstrate impact.
• Strong project management skills, with experience managing multiple priorities, deadlines and stakeholders simultaneously.
• Excellent stakeholder management and consulting skills, with the ability to influence and build credibility across functions and levels.
• Strong written and verbal communication skills, including developing engaging communications, reports and presentations.
• Excellent analytical and problem-solving skills, with the ability to translate insight into practical recommendations and improvements.
• Strong organisational skills and attention to detail, ensuring high-quality, accurate and compliant delivery.
• Experience working with external learning providers, platforms and technologies.
• A collaborative and innovative mindset, with a commitment to improving apprenticeship and learning operations experiences and supporting organisational success.

Responsibilities

• Lead the organisation's apprenticeship provision and learning operations across Oxfam.
• Oversee management of apprenticeship providers, monitoring programme performance and quality.
• Collaborate with stakeholders across the organisation to ensure meaningful learner outcomes.
• Oversee learning operations including planning, scheduling, learner records, reporting and administration processes.
• Use data and insight to drive continuous improvement and demonstrate impact.

Skills

Apprenticeship funding

Levy systems

Standards governance

Provider management

Stakeholder engagement

Learning operations

Data analysis & MI

Project management

Communication

Process improvement

Job description

OXFAM GB is seeking an experienced apprenticeships and learning operations professional to lead our apprenticeship provision and learning operations across the organisation. This hybrid role combines strategic programme leadership with operational delivery, overseeing providers, governance and performance while driving continuous improvement through data and insights.

You will manage the apprenticeship levy investment, align programmes with workforce needs, career pathways and future skills