apprenticeships and learning operations professional

Oxfam; Oxford; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

flexible working options

generous pension scheme

annual leave

additional leave allowances

company sick pay

life assurance

a range of other benefits

Job summary

Oxfam GB in Oxford is seeking an experienced apprenticeships and learning operations lead to shape and deliver the organisation’s apprenticeship offer across functions. You will oversee providers, governance, learner journeys and the use of data to drive quality and impact, while aligning programmes with workforce needs and future skills priorities.

You will work within the Learning, Talent & Engagement team, coordinating learning logistics, planning, scheduling, learner records and reporting,

Qualifications

• Significant experience with apprenticeship funding, levy systems and governance.
• Proven track record leading apprenticeship programmes and provider management.
• Experience in managing complex learning operations and learner support.
• Strong data analysis and MI reporting to inform decisions.
• Excellent stakeholder management and communication skills.

Responsibilities

• Lead Oxfam's apprenticeship provision and learning operations across the organisation.
• Oversee providers, governance, performance monitoring and quality assurance.
• Coordinate learner journeys, scheduling, records and reporting.
• Use data to drive continuous improvement and impact.
• Build relationships across functions and influence stakeholders to deliver solutions.

Skills

Apprenticeship funding

Levy systems

Apprenticeship standards

Programme governance

Stakeholder engagement

Learning operations

Data analysis

MI reporting

Project management

Communication

Analytical problem solving

Organisational skills

Education

Education or professional qualification (not specified)

Tools

Learning platforms

Job description

Do you have significant experience managing apprenticeship programmes and the operational processes that underpin successful learning delivery? Are you confident working with apprenticeship providers, managing complex learner journeys and using data to drive quality and performance? Are you confident building relationships across multiple functions, influencing stakeholders and delivering solutions that support workforce capability and organisational success? If the answer is yes, then we would like to hear from you., Oxfam GB is looking for an experienced apprenticeships and learning operations professional to lead our apprenticeship provision and learning operations across the organisation. This is a varied role that combines strategic programme leadership with operational delivery. You will lead and develop Oxfam's apprenticeship offer, ensuring programmes align with workforce needs, career pathways and future skills priorities, while maximising the value of our apprenticeship levy investment. This includes managing apprenticeship providers, monitoring programme performance and quality, supporting stakeholders across the organisation and ensuring apprenticeship activity delivers meaningful outcomes for learners and Oxfam. You will also oversee learning operations, ensuring colleagues can access high-quality, engaging and well-coordinated learning experiences. You will lead key learning logistics activities including planning and scheduling learning activity, managing learner records, reporting, administration processes, supplier relationships and learner support. Working within our newly established Learning, Talent & Engagement team, you will use data and insight to drive continuous improvement, demonstrate impact and continuously enhance our apprenticeship provision and learning operations offer across Oxfam. This is an exciting opportunity to join a values-led organisation and play a key role in helping colleagues develop the skills and confidence they need to make a difference. What we are looking for: We're looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do. And is highly organised, collaborative and focused on delivering great outcomes and experiences.

• Significant experience and strong understanding of apprenticeship funding, levy systems, apprenticeship standards and apprenticeship programme governance.
• Proven experience leading apprenticeship programmes, including provider management, stakeholder engagement, programme governance and performance monitoring.
• Experience managing apprenticeship providers and maintaining effective relationships to drive quality, compliance and learner outcomes.
• Experience managing complex learning operations and logistics, including learner support, administration, reporting, supplier management and programme coordination.
• Proven ability to produce, analyse and present management information, workforce data and learning metrics to inform decision making and demonstrate impact.
• Strong project management skills, with experience managing multiple priorities, deadlines and stakeholders simultaneously.
• Excellent stakeholder management and consulting skills, with the ability to influence and build credibility across functions and levels.
• Strong written and verbal communication skills, including developing engaging communications, reports and presentations.
• Excellent analytical and problem-solving skills, with the ability to translate insight into practical recommendations and improvements.
• Strong organisational skills and attention to detail, ensuring high-quality, accurate and compliant delivery.
• Experience working with external learning providers, platforms and technologies.
• A collaborative and innovative mindset, with a commitment to improving apprenticeship and learning operations experiences and supporting organisational success.

• flexible working options
• generous pension scheme
• annual leave
• additional leave allowances
• company sick pay
• life assurance
• a range of other benefits

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more. You can read more about all Oxfam has to offer here.

Flexfam: We believe flexible working is key to building the Oxfam of the future, so we're open to talking through the type of flexible arrangements which might work for you.

Applicants should be located within a reasonable commuting distance of our Oxford office, as this role includes an expectation of semi-regular office attendance, though hybrid working is still possible.