Head of Account Management

Detail 2 Recruitment Ltd; Salford; On-site; GBP 80,000 - 90,000; Full time

Job summary

An established industry player is seeking a strategic leader as the Head of Account Management for Cross Border Solutions. This pivotal role involves leading a team of experienced Key Account Managers to enhance customer retention and drive revenue growth in a fast-paced logistics environment. The ideal candidate will possess a strong background in Account Management within Transport or Supply Chain, showcasing exceptional stakeholder management skills and a results-driven mindset. Join this dynamic team and take your career to new heights with fantastic opportunities for growth and a generous benefits package.

Benefits

Generous bonus scheme

Car or car allowance

Benefits Package

Fantastic career opportunities

Qualifications

• Proven leadership experience in Account Management within Transport, Logistics, or Supply Chain.
• Strong commercial acumen with the ability to develop and execute strategic growth plans.

Responsibilities

• Lead, mentor, and develop a high-performing team of Key Account Managers.
• Build and maintain strong relationships with key clients, ensuring outstanding service delivery.
• Develop strategic account plans to drive business growth and retention.

Skills

CROSS BORDER solutions

Leadership in Account Management

Commercial Acumen

Stakeholder Management

Customer Satisfaction Focus

Job description

Head of Account Management – Cross Border Solutions- £80k - £90k Basic salary

Are you a strategic leader with a passion for driving customer success in a fast-paced logistics environment? Do you have a track record of managing high-performing teams and developing key client relationships? If so, we have an exciting opportunity for you!

About the Role

As Head of Account Management – Cross Border Solutions, you will lead a team of five experienced Key Account Managers, overseeing relationships with major clients across the UK. With a national remit, you will drive customer retention, revenue growth, and service excellence in this critical business unit.

Head of Account Management – The Rewards

• Salary up to £90,000 basic
• Generous bonus scheme
• Car or car allowance
• Benefits Package
• Fantastic career opportunities

Head of Account Management – Requirements

• Experience in CROSS BORDER solutions is highly essential
• Proven leadership experience in Account Management within Transport, Logistics, or Supply Chain.
• Strong commercial acumen with the ability to develop and execute strategic growth plans.
• Exceptional stakeholder management skills, both internally and externally.
• A results-driven mindset with a focus on customer satisfaction and retention
• A full, clean UK driving licence

Head of Account Management – Responsibilities

• Lead, mentor, and develop a high-performing team of Key Account Managers.
• Build and maintain strong relationships with key clients, ensuring outstanding service delivery.
• Develop strategic account plans to drive business growth and retention.
• Collaborate with internal teams to enhance cross-border solutions and service offerings.
• Analyse performance metrics, identify opportunities, and implement improvements.

About Us

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