Head of 1st Line Risk Governance and Oversight

Ageas; United Kingdom; Hybride; GBP 99 000 - 121 000; Plein temps

Avantages offerts par ce poste

Flexible Working

35 days holiday

Health Insurance

Bonus/recognition

Résumé du poste

Ageas is seeking a Head of 1st Line Risk Governance & Oversight (Broker & Partnerships) to lead governance, assurance and risk oversight across a broker network and £1bn+ gross written premium. The role influences strategy, regulatory compliance and customer outcomes while driving business growth in a complex, regulated environment.

The ideal candidate brings extensive leadership experience in general insurance, deep knowledge of broker channels, and strong track record in implementing

Qualifications

• Significant senior leadership experience within general insurance or a similarly regulated financial services environment.
• Strong knowledge of broker distribution, partnerships, delegated authority or intermediary channels.
• Deep understanding of FCA regulation, Consumer Duty, conduct risk, product governance and fair value requirements.

Responsabilités

• Define and deliver the strategic roadmap for governance, risk management and regulatory oversight across Broker & Partnerships.
• Embed governance and risk considerations within business strategy, investment decisions, partnerships and transformation programmes.
• Drive governance maturity and support long-term regulatory sustainability across the franchise.
• Design and lead the Broker Assurance & Oversight Framework across a diverse broker portfolio.
• Develop risk-based approaches to broker monitoring, due diligence, thematic reviews and delegated authority oversight.
• Own and continually enhance the first-line risk management framework.
• Maintain oversight of key risks, controls, issues and emerging trends across broker and partnership channels.
• Lead risk assessments, control reviews and issue management activity.
• Lead first-line oversight of Consumer Duty requirements and customer outcome programmes.
• Ensure customer-centric thinking is embedded throughout broker onboarding, monitoring and relationship management activities.
• Develop meaningful management information and reporting that identifies emerging risks and opportunities for improvement.

Connaissances

Senior leadership

Broker distribution knowledge

FCA regulation knowledge

Risk governance frameworks

Stakeholder communication

Description du poste

Head of 1st Line Risk Governance and Oversight

Job Title: Headof 1st Line Risk Governance & Oversight (Broker & Partnerships)

Target Start Date: ASAP

Contract Type: Permanent, Part Time, Full Time, Job Share option available

Salary Range: c£110,000

Location: Hybrid/Remote

Closing Date for applications: 20th November 2026

Head of 1st Line Risk Governance & Oversight (Broker & Partnerships): At Ageas, we're committed to delivering sustainable growth,exceptional customer outcomes and market-leading governance standards. We'relooking for an experienced and influential leader to join our Broker &Partnerships leadership team as Head of First Line Risk Governance &Oversight. This is a critical senior leadership role withresponsibility for defining and leading the governance, assurance and riskoversight framework across a broker network of more than 1,000 partners andover £1bn Gross Written Premium. You'll play a pivotal role in ensuring our distributionstrategy delivers strong customer outcomes, robust regulatory compliance andeffective risk management, while continuing to support ambitious commercialgrowth plans.

Main Responsibilities as Head of 1st Line Risk Governance & Oversight (Broker & Partnerships)

• Defineand deliver the strategic roadmap for governance, risk management andregulatory oversight across Broker & Partnerships.
• Ensuregovernance and risk considerations are embedded within business strategy,investment decisions, partnerships and transformation programmes.
• Drivegovernance maturity and support long-term regulatory sustainability acrossthe franchise.
• Designand lead the Broker Assurance & Oversight Framework across a diversebroker portfolio.
• Developrisk-based approaches to broker monitoring, due diligence, thematicreviews and delegated authority oversight.
• Ownand continually enhance the first-line risk management framework.
• Maintainoversight of key risks, controls, issues and emerging trends across brokerand partnership channels.
• Leadrisk assessments, control reviews and issue management activity.
• Leadfirst-line oversight of Consumer Duty requirements and customer outcomeprogrammes.
• Ensurecustomer-centric thinking is embedded throughout broker onboarding,monitoring and relationship management activities.
• Developmeaningful management information and reporting that identifies emergingrisks and opportunities for improvement.
• Actas the principal first-line contact for Internal Audit, ComplianceMonitoring and Risk assurance activities.

Skills and experience you need as Headof First Line Risk Governance & Oversight (Broker & Partnerships)

• Significantsenior leadership experience within general insurance or a similarlyregulated financial services environment.
• Strongknowledge of broker distribution, partnerships, delegated authority orintermediary channels.
• Deepunderstanding of FCA regulation, Consumer Duty, conduct risk, productgovernance and fair value requirements.
• Provenexperience designing and embedding governance, assurance or riskmanagement frameworks.
• Strongknowledge of three-lines-of-defence operating models and working withRisk, Compliance and Internal Audit functions.
• Experienceleading large-scale governance, remediation or control improvementprogrammes.
• Excellentanalytical capability and experience using MI and assurance insights todrive business improvements.
• Strongexecutive-level communication and influencing skills.
• Atrack record of building and leading high-performing teams within complexregulated environments.

At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK.

Here are some of the benefits you can enjoy at Ageas:

• Flexible Working- Smart Working @ Ageasgives employees flexibility around location (as long as it’s within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares. We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days.
• Supporting your Health- Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities – Mindfulness.
• Supporting your Wealth- 50% off esure and Sheilas' Wheels motor and home insurance, Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans.
• Supporting you at Work- Well-being activities, mindfulness sessions, Sports and Social Club events and more.
• Supporting you and your Family- Maternity/pregnant parent/primary adopter entitlement of 16 weeks at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks’ full pay.
• Benefits for Them- Partner Life Assurance and Critical Illness cover.
• Get some Tech- Deals on various gadgets including Wearables, Tablets and Laptops.
• Getting around- Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover.
• Supporting you back to work- Returnto work programme after maternity leave.

About Ageas: We are one of the largest car and home insurers in the UK. Our People help Ageas to be a thriving, creative and innovative place to work. We show this in the service we provide to over four million customers.

As an inclusive employer, we encourage anyone to apply. We’re a signatory of the Race at Work Charter and Women in Finance Charter ,member of iCAN and GAIN .As a Disability Confident Leader ,we are committed to ensuring our recruitment processes are fully inclusive. That meaning if you are applying for a job with us, you will have fair access to support and adjustments throughout your recruitment experience.If the list does not cover the support you need, please contact our Recruitment Team to discuss how they can help. We also guarantee an interview for applicants with a disability who meet the minimum criteria for the role. For more information, please see Ageas Everyone .

We have a zero-tolerance approach towards any form of harassment during the recruitment process, ensuring that everyone is treated with respect and professionalism.

Our aim is to have great people everywhere in our business and we’re always looking for outstanding people to join us. Most roles across Ageas allow a proportion of your time to be spent working from home and we’re open to discussing flexible working, including full-time, part-time or job share arrangements.To find out more about Ageas, see About Us .

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