Head Kitchen Porter

Aramark; Liverpool; On-site; GBP 25,000 - 32,000; Full time

Job summary

Aramark in Liverpool seeks a capable restaurant operations supervisor to assist the management team at the Hill Dickinson Stadium service operations. You will help coordinate staff rotas, maintain service standards, and ensure safety and hygiene compliance.

You will train team members, handle customer queries, monitor stock and cash handling, and support events with a professional, customer-focused approach. Two years' catering experience and HACCP knowledge are preferred.

Qualifications

• Leads and empowers staff to meet service goals.
• Proficient with Word/Excel and stock systems.
• Strong customer service and communication skills.
• Flexible with shifts, including weekends.
• Solid HACCP knowledge and hygiene standards.
• Minimum two years in a catering environment.
• Experience training and supervising teams.

Responsibilities

• Coordinate staff requirements and rosters under the management team.
• Resolve customer complaints regarding food service.
• Train employees in food prep, service, sanitation and safety.
• Monitor quality and service to meet standards.
• Inspect supplies and equipment for efficiency and conformance.
• Handle hiring, onboarding and timesheets.
• Assist with event setup and coverage.
• Maintain high standards of food hygiene and presentation.

Skills

Leadership

IT skills

Customer service

Flexibility

HACCP

Catering exp

Team training

Tools

Word

Excel

Stock ordering

Job description

About Aramark

Northern Europe - Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

Northern Europe - About Aramark

Aramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com

All applications will be treated in the strictest confidence. Aramark Northern Europe is an equal opportunities employer.

The impressive brand-new Hill Dickinson Stadium, located on Bramley-Moore dock, Liverpool, is set to be one of the most revolutionary and advanced venues for fan experience in Europe. Serving 52,888 fans per matchday, the mission is to set the standard for excellence and create exceptional experiences for Evertonians and non-match day visitors to the site.
Everton have appointed Aramark as their official culinary partner to deliver, an impressive, 13 premium restaurants, 20000-person fan plaza and all food and beverages for general admissions so there is something for everyone to enjoy.

Job Description

To assist in the management of the restaurant and employees, deputizing in the absence of the respective management team.

Job Responsibilities

• In conjunction with the management team, coordinate all staff requirements and rota’s for all vital duties, under your remit.
• Resolve customer complaints regarding food service.
• Train employees in food preparation, and in service, sanitation, and safety procedures.
• Observe and evaluate workers and work procedures to ensure quality standards and service.
• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
• Perform personnel actions, such as hiring and exiting employees, providing employee orientation & training, and conducting supervisory schedules and timesheets.
• Set up and clear up of events and functions, & provision of employee cover
• To implement and maintain the highest standards in food hygiene, service & presentation (HACCP & Health & Safety Legislation)
• To own the service of food and drink at each service point during service.
• Be always customer-focused and conduct the service in a friendly and professional manner.
• Assist with service within the Department as requested, including front of house duties during busy periods.
• Advise management of any recommendations to style of service, menus, etc. to ensure that the department's operation stays driven and current in its approach.
• Maintain an inventory of light equipment, including crockery. Assist with the monthly stock take.
• Undertake training to enhance and improve personal skills and knowledge.
• Handling cash transactions and ensuring the accurate cash handling procedures are followed in accordance with company procedure
• Maintain personal hygiene and appearance to a high standard
• Comply and assist in the promotion and implementation of the company’s policies and procedures.
• use appropriate corporate tools to drive engagement

Any other reasonable duties as requested by your line manager.

Qualifications

• Ability to lead, empower and form working relationships with team members
• Use of IT packages such as Word, Excel, stock ordering packages etc
• A keen interest in food and service.
• Excellent communication and customer service skills.
• Flexibility regarding shifts and weekend work and ability to work on own initiative.
• Solid understanding of Food Hygiene including HACCP.
• Financial understanding of food and labor
• Dedication and self-motivation
• Good timekeeping
• Courteous manner
• Previous management experience
• Two years’ experience in a catering environment

• Solid understanding of Food Hygiene including HACCP.
• Financial understanding of food and labor
• Dedication and self-motivation
• Good timekeeping
• Courteous manner
• Previous management experience
• Two years’ experience in a catering environment