Food & Beverage Supervisor - Retail

Aramark; Liverpool; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Competitive hourly rates

Opportunity to work at a brand-new stadium

Job summary

A leading catering services company is seeking Food and Beverage Supervisors for their team at the new Everton Stadium in Liverpool. Successful candidates will manage multiple outlets, ensuring high levels of service and driving sales on matchdays and events. Candidates should have supervisory and hospitality experience, strong leadership qualities, and excellent customer service skills. This role is not only about managing operations, but also about creating remarkable experiences for fans and visitors at one of the UK's most advanced venues.

Qualifications

• Previous experience in a hospitality environment.
• Previous supervisory experience with strong leadership qualities.
• A confident team player who thrives in a fast-paced environment.
• Excellent customer service skills.

Responsibilities

• Manage multiple food and beverage outlets with different service styles.
• Attend briefings and relay information to your team.
• Manage teams and ensure smooth operation across outlets.
• Drive sales and promote upselling.
• Handle feedback and complaints promptly.
• Assist in training and developing team members.
• Process payments and manage till reconciliation.
• Adhere to licensing and alcohol policies.

Skills

Hospitality experience

Supervisory experience

Strong leadership qualities

Excellent customer service

Job description

Requisition #: 551198

Location: Liverpool, LIV, GB, L3 0AP

Description:

Your Aramark Journey Starts Here

The impressive brand-new Everton Stadium, located on Bramley-Moore dock, Liverpool, is set to be one of the most revolutionary and advanced venues for fan experience in Europe. Serving 52,888 fans per matchday, the mission is to set the standard for excellence and create exceptional experiences for Evertonians and non-matchday visitors to the site.

We currently have an opportunity for Food and Beverage Supervisors to join our amazing team at Aramark who are delivering all food and beverage services into Everton Stadium.
With the opportunity to work on amazing events including Matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering space.
We are offering competitive hourly rates, with the opportunity to join us for the first ever season at the NEW STADIUM and beyond!

What you’ll be doing:

• You will be responsible for the management of multiple F&B outlets, with several different service delivery styles.
• Attend pre-event / post-event briefings and relay all information back to your team
• Manage a team of people across multiple outlets, ensuring all units are running smoothly and all tasks are delegated.
• Drive sales and productivity within the units and promote upselling
• Handling any feedback/complaints in a timely and professional manner
• Assist with the training and development of team members – identifying potential talent and consistently monitoring the teams performance and providing feedback.
• Operating the till and processing payments – you will be responsible for the reconciliation of the tills throughout your shift.
• Ensure licencing and alcohol policies are adhered to at all times (Challenge 25)

You’ll be set up for success if you have:

• Previous experience in a hospitality environment
• Previous supervisory experience with strong leadership qualities
• A confident team player who thrives on working within a fast paced environment
• Excellent customer service skills

About Aramark

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.
We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team –[e-mail].
All applications will be treated in the strictest confidence.